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I was very happy with this hotel. It looked fancy on the inside and was only like an 8 minute walk from the Tachikawa metro station / 5 min cab ride with luggage. Rooms made the best use of their space, had nice amenities, and I had a nice view of the Tachikawa area. Also, lots of restaurants and shopping nearby! Very walkable.

Great property centrally located

Communication in English could be improved.

My suite was spacious luxurious, and very comfortable. The bathroom has showers, jet tub (jacuzzi) and doubles as a steamroom. The steamroom (sauna) was a blast! CY Waters Hotel was like a retreat. I did not have any contact with other guests! Loved it!

Very lovely, well-maintained and comfortable accommodation close to the cablecar station that takes you up the mountain. Has a nice restaurant and hiking equipment facilities on the ground floor.

I travelled to Japan for the first time and this hotel was very lovely. Very friendly staff ready to help and it was very convenient to go to the 7/11 downstairs. The only con would be that there is limited transportion by bus to Narita but this is not the hotel’s fault. The hotel is a little far from Tokyo main attraction but, it was still easy access to station. Overall we enjoyed our stay and we felt very welcomed and the hotel was excellent!

Wonderful place to stay

Good location

We had an amazing time staying here. The facility is outstanding. The sauna is wonderful and there is an incredible amount of room. It’s quiet, comfortable, and spacious.

I was pleasantly surprised by how the room was extremely clean. The staff were helpful and welcoming. Breakfast was included in the stay. The property was in a great location. I would recommend to stay here. There is much to do in Ebina. Plus it located at train station that can take you to Yokohama or Shinjuku.

Very nice property with excellent breakfast