The VRBO is a great stay location and was very nice when it was clean. The issue was poor communication from the property manager on the day of arrival. I didn't receive check-in information until 3:30 p.m. local time. My friend and I had traveled from Florence that morning, stowed our bags in luggage storage and then went sight-seeing. By 3:30 p.m. we were hot, sweaty and tired. After a few phone calls and a few messages thru VRBO, we finally got a person. I was told on the phone that check-in was 4:00 p.m. We received the codes and were able to check-in at 4:30 p.m. However, when we arrived, the cleaning staff was still there and appeared to just have started cleaning. After a few more phone calls back and forth between cleaning personnel and the property manager and after waiting with our things for about 45 minutes, we finally had to go back out since our time in Rome was only one day as we were traveling home from a 3 week work trip. We were able to lock our belongings in one of the clean rooms.
OVERALL, the VRBO is very nice and location is great (not quite as close to attractions as advertised), they just need to work on the communication and have the room ready for guests by the time advertised.