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「The staff and hotel are very customer friendly. Great location! Clean room! Peaceful and quiet yet plenty of entertainment and things to do! We will definitely be staying here again!!」

「Breakfast was ok but for the price of the room we could have eaten the same breakfast in a more affordable location. Noise level was high being so close to the busy road. It was a good location to go to the Island and other attractions. Staff was also friendly.」

「Great stay. Clean room. Helpful & friendly staff. Good breakfast with scrambled eggs that were actually edible.」

「Very Clean Hotel.」

「It was so well maintained and the staff were so friendly and helpful.」

「Very clean. Staff was friendly. We needed additional blankets and the front desk gave us some. Nothing to complain about. Breakfast is to go. You can grab a Coffee, Popcorn, Donuts, Cookies and similar items to go... by the check in reception. We would stay here again.」

「Staff was extremely kind and helpful. Room was extremely clean and updated. Will definitely stay again!」

「Convenient location and hotel was very clean. The staff seemed very unwilling to help mostly in the evening had bad attitudes. Normally other hotels i stayed previously the staff was very friendly and would be very accommodating not this one. But i would stay there again because how clean and it’s in great location. Not friendly.」

「Beautiful hotel with the most exquisite Christmas decorations. We enjoyed going to each floor to see the different displays. The pool was wonderful. The beds were very comfortable.」

「Passing through with my grandson. Same time as last year and he insisted on staying there again! He loves everything about you hotel. And it's a perfect location!」

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「Great stay.」

「So thankful for the staff at County Cascades!!! When we arrived our rooms were not what we had expected, but after speaking to the front desk...they went above and beyond to make accommodations much better for us. Forgive me but I think his name was Kevin??? He made it happen and was such a blessing! So thankful you again. Plan on attending the DANCE PARTY!!!」

「Very clean place. nicely decorated. unfortunately the TV never worked in the evening or next morning and the water pressure in the shower was very low.」

「My family (includes a 2 year old) and I had a great time at this hotel. Very clean with a friendly staff.」

「This hotel is very new, clean & contemporary. The lobby area was large with plenty of seating. There is a small area with snacks and a self-checkout, but it did not list several of the items available, so it was necessary to get assistance from the front desk to make a purchase. We chose this hotel for its convenient proximity to Dollywood. When we arrived, we learned that they sold tickets to Dollywood with a small discount versus the website, so that was nice. Since the hotel was new, we...

「Tru was an excellent place to stay for my grandson's baseball tournament at Ripken field. It was a clean place with a great pool and yummy breakfast! I'd definitely stay here again.」

「The room was clean housekeeping did a great job . To charge $15 dollars per person for a breakfast that was totally disgusting ate sort of one morning and that was enough. To say the toiletries available are Dove products lol..it might say Dove on the bottles but that's not what's inside not that dove is a flex . Very tiny indoor pool that the pics online make it look different I could go on forever. I've stayed in Vegas, NY, fl, etc and never got charged $15 a day to park. It's pigeon forge TN...

「Great place to stay. Easy access to restaurants and shopping. Would definitely stay here again.」

「The employees were very nice at the desk. The rooms were clean and they came with fresh towels and took the dirty ones and made the bed took the trash out. Very nice to come back to a clean room. Breakfast was good every morning the staff that took care of Breakfast was very nice. The pools are great each pool has a hot tub and a toddler pool. The inside pool is 24 hours. The do have a bounce spot for kids to jump on. I do recommend this hotel.」