「Here’s the English translation of your review:
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It was an amazing hotel! Although I expressed my thanks on the day, I would like to share the hotel's kind and thoughtful service with others who are considering staying here. When I was making a reservation for the buffet, I mistakenly booked the buffet at The Star in Sydney. This unexpected trouble during an overseas trip made me very anxious, but a male staff member at the concierge desk kindly helped us out. He even checked to see if we...
「This stunning hotel left me wishing I could stay another night!
From the moment you step in, the hotel exudes comfort and privacy. The seated check-in desks give a nice personal touch upon arrival.
I was lucky to be upgraded to a penthouse suite for my one night stay. The suite was simply “wow”. The attention to detail is wonderful - I was pleasantly surprised by bath salts arriving at just the right time as well as peppermint tea to wind down after a long day.
The bathrooms were, like the...
"Here’s the English translation of your review:
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It was an amazing hotel! Although I expressed my thanks on the day, I would like to share the hotel's kind and thoughtful service with others who are considering staying here. When I was making a reservation for the buffet, I mistakenly booked the buffet at The Star in Sydney. This unexpected trouble during an overseas trip made me very anxious, but a male staff member at the concierge desk kindly helped us out. He even checked to see if we were charged any cancellation fees, which made us very happy. Additionally, another male staff member at the concierge desk provided very courteous service when we left our luggage. While the room, the hotel's restaurant, and the casino were all wonderful, the kindness of the staff left the biggest impression on us. This was our fourth visit to the Gold Coast, and thanks to your excellent staff, we’ve grown to love this city even more. Thank you for providing us with such a wonderful experience. I highly recommend this hotel to anyone considering staying here."
