「we were lucky to find this place. it’s quiet and close to any place including the freeway and golf courses. the host is friendly and quite resourceful, and of course a very good cook!」
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It was an amazing hotel! Although I expressed my thanks on the day, I would like to share the hotel's kind and thoughtful service with others who are considering staying here. When I was making a reservation for the buffet, I mistakenly booked the buffet at The Star in Sydney. This unexpected trouble during an overseas trip made me very anxious, but a male staff member at the concierge desk kindly helped us out. He even checked to see if we...
「Comfortable, quiet, with efficient staff.
Room very clean, bed mattress firm but linen very soft and cozy.
Shower head can be raised and lowered, and shower walk-in had no step up nor down - handy for those with vision impairment or minor mobility issues.」
"Here’s the English translation of your review:
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It was an amazing hotel! Although I expressed my thanks on the day, I would like to share the hotel's kind and thoughtful service with others who are considering staying here. When I was making a reservation for the buffet, I mistakenly booked the buffet at The Star in Sydney. This unexpected trouble during an overseas trip made me very anxious, but a male staff member at the concierge desk kindly helped us out. He even checked to see if we were charged any cancellation fees, which made us very happy. Additionally, another male staff member at the concierge desk provided very courteous service when we left our luggage. While the room, the hotel's restaurant, and the casino were all wonderful, the kindness of the staff left the biggest impression on us. This was our fourth visit to the Gold Coast, and thanks to your excellent staff, we’ve grown to love this city even more. Thank you for providing us with such a wonderful experience. I highly recommend this hotel to anyone considering staying here."
