「Loved everything. Beautiful property, fantastic staff and beautiful attention to detail with decor and design. Amazing restoration of a gorgeous historic building. Super impressed. Great location. 」
「First time in Reno, and I enjoyed staying here. Hotel staffers, bell boy, receptionist, cafe and restaurant crew, were very friendly, although my reservation did not show up in their computer upon checking in. I did not figure out how to control the sometimes noisy room fan. The cafe guy was also really friendly. The "Riverfront" is a hip but accessible restaurant, where I enjoyed my dinner. Clean and new structure, an easy-to-find landmark in the city.」
「We had a great time here, staff was so nice, rooms were clean but i think the carpet can use a steam/deep clean. Also we wanted to splurge a bit and got this hotel instead of our other cheap options and this is the first hotel that charges us for nightly parking either valet 25$ a night or self parking that's far away for another 12$ a day. Otherwise everything else was great.」
「We didn’t like that there was limited hotel parking and that we incurred a $15 a day parking fee. Breakfast was tasty and complimentary! We did find it strange that most housekeeping staff did not understand English. We asked for a few items and at least 4 different employees could not comprehend what we were asking for ie: a garbage bag, glasses for the room, towels, and a bathroom scale to weigh our luggage. Usually there is a scale in every fitness center of every hotel we’ve ever stayed...
「The building is old, but it is very well maintained and feels clean. It is also conveniently connected to the adjacent hotel by a skyway. There is a beautiful river nearby, making it suitable for sightseeing beyond just the casino. I would love to visit again.」
