"Location: only 5minutes from ferry terminal
Resort: Staff super friendly and helpful. Like the vibe on the resort and I feel very relax staying here.
Restaurant: food is nice and the waitress also very friendly and helpful.
Will definitely come back again!"
"Location: only 5minutes from ferry terminal
Resort: Staff super friendly and helpful. Like the vibe on the resort and I feel very relax staying here.
Restaurant: food is nice and the waitress also very friendly and helpful.
Will definitely come back again!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Simply Amazing. few rooms, few guests make for a very intimate experience. If you are enjoy design, but traditional, luxurious yet timeless modern - this place is an experience. The quality of design, the details in the flooring, the room items and even the most impressive in the game room, bar room and common areas.
Recommendation: The hotel recommends (if you are taking the ferry from Singapore) to book the Emerald Class ticket. I suggest this - when we arrived at the ferry both times, the...
Simply Amazing. few rooms, few guests make for a very intimate experience. If you are enjoy design, but traditional, luxurious yet timeless modern - this place is an experience. The quality of design, the details in the flooring, the room items and even the most impressive in the game room, bar room and common areas.
Recommendation: The hotel recommends (if you are taking the ferry from Singapore) to book the Emerald Class ticket. I suggest this - when we arrived at the ferry both times, the...
George
Reviewed December 25, 2017Reviewed December 25, 2017
The ship was beautiful and well apppointed. We loved the tour that was given and loved learning about the history of how it became a hotel. I would definitely recommend this hotel to anyone looking for a lovely getaway trip from the hustle and bustle of city life. 5 stars
The ship was beautiful and well apppointed. We loved the tour that was given and loved learning about the history of how it became a hotel. I would definitely recommend this hotel to anyone looking for a lovely getaway trip from the hustle and bustle of city life. 5 stars
Amazing hotel and wonderful staff! This was our first time in Batam, and we really enjoyed our stay. Everyone was very helpful, friendly, and attentive throughout our visit. We had a great experience and would definitely stay again!
Amazing hotel and wonderful staff! This was our first time in Batam, and we really enjoyed our stay. Everyone was very helpful, friendly, and attentive throughout our visit. We had a great experience and would definitely stay again!
Louise Marie
Reviewed September 21, 2026Reviewed September 21, 2026
El desayuno era variado. Muy bueno. La oportunidad de mejora está en el SPA, la puerta de acceso al lobby del SPA estaba dañada y no ofrecía un buen aspecto hacia los visitantes, lo cual se percibía como de baja calidad y hacia que la experiencia no fuera excelente. Los precios de los masajes eran un poco más alto, respecto a otros establecimientos de igual calidad que se encuentran en Nagoya. Todo lo demás es excelente.
El desayuno era variado. Muy bueno. La oportunidad de mejora está en el SPA, la puerta de acceso al lobby del SPA estaba dañada y no ofrecía un buen aspecto hacia los visitantes, lo cual se percibía como de baja calidad y hacia que la experiencia no fuera excelente. Los precios de los masajes eran un poco más alto, respecto a otros establecimientos de igual calidad que se encuentran en Nagoya. Todo lo demás es excelente.
Antonio
Reviewed November 6, 2026Reviewed November 6, 2026
My family and I enjoyed our stay here- friendly and helpful staff that helped to make the trip more memorable. Felecia was very attentive to our needs by giving exceptional customer service. The entire place was very clean and nicely decorated.
My family and I enjoyed our stay here- friendly and helpful staff that helped to make the trip more memorable. Felecia was very attentive to our needs by giving exceptional customer service. The entire place was very clean and nicely decorated.
Shauna
Reviewed September 15, 2026Reviewed September 15, 2026
Mutiara is not a typical beach resort—it’s a true eco-resort designed with tradition and sustainability in mind. It’s also actively run by the long-time owner—no corporate chains here.
The most important things to be prepared for: no AC and no hot water. You sleep in lovely teak and rattan cottages with mosquito nets and plenty of fans. Which means this is a chance to experience what SE Asia was like 40-50 years ago (and of course the same way lots of locals live today). The food is terrific,...
Mutiara is not a typical beach resort—it’s a true eco-resort designed with tradition and sustainability in mind. It’s also actively run by the long-time owner—no corporate chains here.
The most important things to be prepared for: no AC and no hot water. You sleep in lovely teak and rattan cottages with mosquito nets and plenty of fans. Which means this is a chance to experience what SE Asia was like 40-50 years ago (and of course the same way lots of locals live today). The food is terrific,...