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"I loved the room - a very comfortable bed and well laid out bathroom. The staff were all very professional and friendly. Very nice bar with contemporary creative decor. We had an excellent view of the sea (the thick mist cleared after the first day!). We didn't visit the spa but we found our stay most relaxing and pleasant. Parking right outside was very easy with the Ringo app so we didn't bother with the car park pass that is also offered."

"Clean comfortable room. Excellent location for walking into the city. The young woman working the bar, and covering reception, was exceptional in customer care."

"Very convenient for Canterbury sights and restaurants. Interesting decor. Good bar. Lovely staff."

"The towels in the room were stained and there were makeup marks on the soap dispenser. Also marks on the chair and floor. I don’t think that room was cleaned well."

"Great location, very clean and excellent staff."

"Window in Bathroom was black around the bases and one light in bedroom not working."

"Overall very good customer service and very friendly "

"Amazingly stunning hotel Brilliant , helpful staff and the rooms ( comfy , spacious beds with such comfy pillows too ) The restaurants are fantastic ,really lovely all round . We will definitely return."

"Staff are so kind friendly and funny The lady who checked us in it was her second day and she did amazing, thank you for being so great. Also so lovely to see the support when needed from her colleague who was a great trainer. it’s was clear they were a great team already A friendly welcome and a great room after a long journey is amazing. Thank you "