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"Very pleasant stay. The hotel has everything, including own onsen that we used every day after skiing. Amazing staff. Very friendly. Shuttle bus to and from skiing is limited hours but very efficient. Hard to get to shops or restaurants if you don’t have a car, but there were a few restaurants offering pick up so it worked well. The hotel, as well has a very nice restaurant. Hotel helped with ski rental too which was amazing."

"Staff was fabulous. We had booked the wrong date, off by one day, and staff was so friendly and flexible to right our wrong. Much appreciated!"

"This hotel was super convenient. Ski-in, ski-out. Onsite ski rental with storage locker. Nice onsen. Great restaurants - the buffet was amazing with lots of variety and delicious choices. Room was clean. Would definitely stay here again. "

"Great stay "

"Parking was easy for this place. It was located in a very strategic location in lake Toya. The room was superb with a private onsen that overlooks the lake. Food was also great with a wide selection of cuisine. Highly recommend this place!"

"Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again. "

"Great onsen. Lovely settings "

"Overall experience is great. Although the building is abit old, it is well maintained. The breakfast and dinner are just amazing"

" ⭐⭐⭐⭐⭐ Wonderful stay with amazing service and view! We had an excellent stay at Hotel Hanabi Lake Toya. The staff were incredibly kind and attentive, making us feel very welcome from the moment we arrived. Our room had a beautiful lake view, and we were lucky to experience the fireworks show right from the hotel, which made the evening extra special. The atmosphere was peaceful and relaxing — perfect for enjoying the beauty of Lake Toya. Highly recommend this hotel for anyone visiting the area!"