Find hotels in Pinnacle Reserve East, Phoenix

"Staff was friendly. Airport shuttle was perfect and easy to use. Rooms were large, clean, and comfortable. Overall would stay again if in need of a free ride to the airport!"

"Rough neighborhood. "

"The BBQ restaurant is no longer there, so there's no where to eat except a tiny bar area in the lobby. Thankfully, a very nice employee directed us to some restaurants within walking distance. There is only one small pool area other than the waterpark area, which is quite a walk from most of the rooms. And much smaller than it appears on the website and in the pictures. Rooms were really nice with a balcony; however, the view from the balcony is of an alley and laundry facility. Why even have it, seriously? I was woke up at 4 am Tuesday night by someone yelling obscenities outside our room, evidently having been locked out of his room. Overall, not what I was expecting based on the amount of money I spent."

"I loved everything about this hotel except the beds and pillows. I wasn’t able to sleep well at all. The staff was extremely friendly. The rooms were clean and the free snacks were a nice touch. A TV in the bedroom would also be nice. After a long day, sometimes you’d rather watch tv in bed instead of the living room. "

"Towels were very soft. Shuttle worked well to/ from airport. Staff very friendly. Rooms were very nice. Likely older motel that had been remodeled. Only negative is location- fair neighborhood. But did walk to great sea food place that was excellent"

"The term resort should be removed from the name of the hotel. Every area needs repair and updates. The pool was murky and a shade of green. Many of the pool/lounge chairs were coming apart. As we were leaving, there was a needle and syringe in the parking spot next to us."

"Great accomodations"

"Multiple pools. Great staff. Hiking trails right out of the hotel."

"Room was clean but air conditioner was ineffective. Room was really old with some tiles coming out. Overall it was extremely disappointing."