フーコックの空港送迎のあるホテル

"スタッフが優しく案内も丁寧"

"部屋の広さやプライベートプールは非日常を感じられる素晴らしい環境です。 スタッフもとても親切で快適に過ごせましたが、スタッフ能力のバラつきは大きいと感じました。例えば　チェックアウトのフロント担当者は処理を忘れ（私の部屋番号すら忘れていた）、10分待てと追われたにもかかわらず、20分以上放置され　空港へのシャトルバスに乗り遅れるので早くしてほしいと伝えると、彼は作業を忘れていたため、先にバスに乗るように伝えました。同様のミスが他のスタッフでも滞在中に発生してしまい苦労しました。施設や他のスタッフは素晴らしかったため一部のスタッフにより評価が下がることは残念でした。"

"ヴィラは非日常を得られる最高な宿泊となりました。"

"下のフロアが工事中だったのか、日中すごい工事の音が大きく響いてましたが、ホテル自体は綺麗で過ごしやすかったです。ホテルの前にナイトマーケットがあるので、毎日そこで夕食を食べていました。さらにホテルの前にvinbusのバス停があるので都合が良く、何度か利用しました。プールもとても広いので多くの人が泳いでいても混み合うこともなく、子供たちは広々と泳いでました。朝食の内容が毎日同じような感じだったので、少し飽きました。"

"This was our second stay at the JW Marriott, following last year. We had a great time relaxing in the blue ocean with white sand, playing in the ocean with free SUP boards and other equipment, and relaxing in the quiet ocean-view pool. This time we were especially treated well by the warm and wonderful staff, who made us feel at home and relaxed with just the right sense of distance, making our stay even more wonderful than the last time! The staff who checked us in, whose name escapes me, was particularly helpful. He moved us to a cooler area so my husband could work on his PC while we were waiting to check in, and he took me on a cart ride around the resort to keep me occupied. Ms. Emma was always attentive to our comfort. She took pictures, sent us a handwritten greeting cards, and gave us gifts and earplugs to apologize for the noisy events (since I have insomnia). Ms. May at Tempus Fugit also took care of us every morning to make sure we were comfortable and to enjoy our breakfast, which helped us to enjoy a pleasant start to the day. Ms.SANG, who was in charge of the Lamarck tour and entertained us, was especially good to us! She took care of us every time we met her. She made us feel at home with fun stories, gave us useful information such as fireworks in SunsetTown, and gave us a lot of warmth and care. I cannot express how much I appreciate your hospitality ! Thank you so much to all the staff for making our trip a wonderful and unforgettable one!"