「We are happy with our stay. Room temperature control works, hot water comes right out no waiting. Room is big and very clean. Right in the middle of the pagoda and we were able to roam around all day!!!」
「This hotel is worth 2.5 stars at most. Our generous evaluation is 4/10.
1- Reception desk did not have my reservation already paid with Hotels.com. They had to take picture (with their phone) of files in my phone. They had rooms available so they asked that I pay upfront. I insisted that they check with whomever responsible. A few hours later things were settled.
2- They did not know that my reservation was for 3 days so each day the room key was deactivated, I cannot get into my room and had to...
"We had a lovely time here during our honeymoon. It’s a perfect central location with spacious rooms and a very friendly and helpful staff (thanks for the food recommendations). Efinitely stay here when you visit Hanoi! "
