Hotels near Park Lane Station

"At check-in, the attendant initially told me there were no rooms available. I questioned this because I had a confirmed reservation, and only after I pressed the issue did he “find” a room for me. The first room I was given had a significant amount of hair in the bathtub, which was extremely unsanitary. I had to go back down to the front desk to request another room. This occurred shortly after the same employee had returned from what appeared to be a “smoke” break, and he seemed somewhat disoriented when helping me. Later that Saturday night, I again saw the same employee outside the front lobby doors “smoking” with a friend. The hotel itself is clearly in need of renovations. The rooms have a noticeable unpleasant odor, the bathrooms are extremely small, and the showers oddly have no full door or curtain. During my stay, I heard numerous guests at the front desk complaining about a variety of issues. When we checked out, we had to wait over 20 minutes for an elevator to reach the 9th floor so we could bring our belongings down. The elevator floors had food all over them, and the entire hotel—especially the elevators—had a very strong, unpleasant smell. Additionally, the photos online were very misleading and do not accurately reflect the condition of the hotel. Many guests I observed that evening were clearly frustrated and voicing complaints. Additionally the parking was very sketch and you had people parking in no parking spots. I am personally disabled as well. "

"We stayed at the Graduate Hotel in Dallas and felt the room rate itself was reasonable. Our room with two queen beds was comfortable, but surprisingly there was no closet, which made it difficult to hang clothes or stay organized. We also had ants in the room near the beds and on the table. We reported it and were told the issue would be addressed, but unfortunately we still saw ants the next day. Valet parking was also very expensive, especially since the cars are simply parked around the side of the building. It would be nice if the hotel offered a lower-cost self-parking option for guests. The hotel has a fun atmosphere, but addressing these issues would make the stay much better."

"Everyone we met both at the desk and at the monkey lounge were really nice, accommodating and helpful. The property was clean and comfortable. "

"Very good"

"Sketchy location but decent hotel "

"Very clean and honestly very nice staff with great food and drinks. The gym is a good size overlooking the city. Great view. I start my day at the gym watching the sunrise, then grab an excellent buffet breakfast with an omelet bar (egg whites too) with menu items also available. I finish my morning with the hottest shower with a rain head and a separate wand. I feel so ready to hit the day for both work and leisure. Going out to eat is great, but if you feel like staying in, the atmosphere and food are great as well."

"Always a fabulous stay at the Warwick, never disappoints."

"Was not aware of fees and did not have enough towels on second night and the cleaning people left the cleaning rag in the room. "

"Needs more luggage carts on checkout day"