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「None of the washers or dryers worked. The wash machines were broken and didn't drain the water in the spin cycles. In the soap dispensers the powder soap was crystalized in the drain; therefore not allowing the soap to rinse through. Machine # 1 had trickles of h2o and washer # 2 the same. Neither dryer was able to dry the clothes. The clothes were saturated with water. It took us 4 hours to complete the tasks of cleaning our clothes. We ended up leaving with wet clothes and placing them in a...

「Awesome」

「The location and view were absolutely amazing. The rooms were clean but very dated. A few extra touches would go a long way. The hotel has great bones, pool, bar area, beach, etc. it just needs some love. And some towel racks or hooks in the bathroom! There was not one.」

「Staff was great! Breakfast was wonderful. Everyone was very friendly and helpful!」

「Label the breakfast items , and dont mix pork beef sausages with turkey sausages for those guest that do t eat that due to religious retrictions 」

「I stay here every year, usually 2x a year, with my family. Weve always loved it, but since By the Sea Resorts bought Palmetto Inn too, it seems to slowly be going down. The staff is great. The room was clean. Really the only issue was that the mattresses absolutely suck. The pillows were equally as horrible & uncomfortable. Im unsure what happened, as the beds were great even as recently as October 2025. And as much as they've raised their prices, a decent bed & pillows shouldny be too much to...

「They have a good breakfast area. I got down there at 8:30 and there was still food. The pool was open, but the hot tub was closed. There was no sign in the hot tub is closed. Kids kept trying to play it. 」

「The staff that we spoke with all were so pleasant. We would come back!」