To our surprise we was on the balcony and she let her self in opened the balcony door scared the crap out of us all.They should never be aloud to come into the rental when some one is there renting.Bad service
Victoria G.
2023 年 4 月に 4 泊滞在
10/10
We enjoyed so much we extended our stay another night. Will be back!!!
Melanie C.
2022 年 7 月に 4 泊滞在
8/10
The property is great and as advertised. The view is fantastic and we really enjoyed being able to avoid using the elevators due to the second story location. The property is in very good condition, although there was no ice in the freezer (had to go out and buy some). Also, the balcony outlet and one kitchen outlet did not work. Unfortunately, I plugged in my phone w/o noticing and woke up to a dead battery. There was just one major issue. While we were sitting on the balcony one morning, a man suddenly appeared and knocked on the glass door to get our attention. He said that he was asked to deliver an area rug to the living room and he just let himself into the apartment because no one answered the door. This was absolutely unacceptable. Fortunately, I was there with my wife but if I wasn't , she would have been even more terrified than she was. It is impossible to hear the doorbell from the balcony because the ocean is so loud and the glass door must stay closed. What if my wife was in the shower and was on her way out when the employee entered? What if the guest had their earbuds on, listening to music? What if a couple was in the bedroom and (ahem) was not interested in answering the door? We had no communication whatsoever about an employee delivering a rug, let alone notice of the time he might arrive. This is unacceptable.
Richard F.
2022 年 7 月に 2 泊滞在
4/10
We tried to check in and our room wasn’t even ready yet. Thankfully, Vacasa got the cleaning crew in there fast. Once we finally got in the room it just wasn’t clean. We opened the silverware drawer and there was a ROACH crawling on the silverware! When I opened the door to the shower there was still hair from the previous renters. It is in a great location but don’t expect it to be nice and clean!
Stephanie S.
2021 年 10 月に 5 泊滞在
2/10
The couch smelled like urine. The furniture was awful. Leather headboard was torn. Leather chairs were torn. Bunk bed mattress was torn. We went to Walmart and bought sheets and blankets to use because we didn’t feel comfortable using the ones provided. The bathroom smelled terrible. Front desk said they’d send someone to clean the couch but they didn’t. We weren’t able to even use the pull out sofa bed. Had a group of 8 and had to go buy an air mattress and sleep on floors with blankets because the furniture was so bad. As much as i paid for that place i should be getting a refund! We didn’t enjoy it AT ALL. They need to remove everything from the unit and replace with new furniture and they need to paint the walls.
Jeri E.
2021 年 8 月に 2 泊滞在
2/10
Parking fee misrepresented, check in very poor. Luggage carts are a fiasco, hold your driver's license hostage and unsecured while you use the luggage cart. I observed drivers licenses left at a single desk unattended with large number of people around them at risk for theft. They add a parking fee that is supposed to be free parking when we booked the room. Room was dirty, furniture old and in very bad shape. I could go on and on......
Rhonda W.
2021 年 8 月に 4 泊滞在
10/10
We really enjoyed our stay. It met all of our expectations. Enjoyed being on the 1st floor. It was very convenient. The only negative thing was that the dryer squeaked very loudly. Overall it was a great week.
Daniel B.
2021 年 8 月に 5 泊滞在
10/10
Great
Anissa K.
2021 年 5 月に 5 泊滞在
4/10
Pros: unit was CLEAN, spacious and decorated beautifully. Beds were ok, not the best but decent and comfy pillows. Plenty of bath towels for my family of 5.
Cons: CROWDED everywhere, elevators, beach, parking garage. Even being on floor 1 we still waited at the elevators for 15 mins everytime we needed them. We took the stairs when we could but going to the beach we always had a cart or stroller going anywhere else. On the beach we had to walk FAR to get a spot not in front of the chairs and they could have less of those chairs to free up beach for people who dont use them, they did not all fill up even once in the 7 days we were there. MOSQUITOS everywhere. My husband and I both got eaten alive, I had 20 bites on each leg so about 40 total!! I was allergic and ended up in urgent care needing a steroid injection, it was awful. The owners of the unit need to spray the walkway to the porch and the back patio with some kind of bug repellent every guest change. It's BAD. The mosquitos were waiting for us on the porch everytime we returned to the condo. My favorite part of staying in a condo ON the beach is sitting on the patio with my husband and a drink after the kids go to bed and relaxing with the sound of the waves, we couldn't do that this entire trip because of the bugs.
Overall we will not stay at Tidewater again, we prefer less crowds and to be a little farther away from the pier park traffic.