オルトナ ホテル

「We do not feel the room was as described. It was not well maintained, and the overall condition of the unit was disappointing. The room we were assigned appeared to have previously been the manager’s room, as it was separated from the check-in office by a door that could only be locked and unlocked from the office side. That alone made us very uncomfortable. Additionally, the door did not seal properly. We could clearly see light coming through around the edges from the office, and the music...

「The breakfast was terrible. The room is tiny and people were bumping into each other. There was NO clean up and the food trays were empty at 7:30 a.m. When I asked for decaf coffee, I was told they can't justify having it because people don't BUY it. It was a very bad experience so we went outside the hotel to eat. Also, the common areas of the hotel were very, very loud.」

「The view and location aren't bad, but the rooms are old and the amenities are poor. There's no microwave or kettle, and the coffee maker was quite dirty. The shower drainage also isn't great. Overall, it seems a major renovation is needed. On the other hand, the cleaning staff did an excellent job keeping the room spotless, which was much appreciated.」

「The room was clean, but did have an odor. Irons and ironing boards are only available in the one laundry room. No irons in the rooms.」

「Very nice quiet comfortable large room with a kitchenette, Large bathroom with handicap bar to assist in getting in and out. Coffee was served on a clean station mornings. The manager, maintanence fellow and both desk clerks I interacted with all showed professionalism, kindness, and hospitality the week I spent there. Will stay again.」

「Great」

「Needs a complete remodel. Front office is beautiful. Walk back to the building where the rooms are located, the building and at least our room needs heavy maintenance, painting, remodel. Was shocked especially for the price we paid. Donuts for breakfast gets old after one, plan on eating at the ihop across the street. Mary at the desk was the best during checking and following up with us. Front desk staff did not ask how our stay was, if everything was ok. A lot to work on.」

「Always enjoy staying here !」

「Heather at the front desk was very welcoming after we had traveled there she had an inviting smile and nice personality. Jackie who runs the kitchen is always helpful when in need of something and has a clean dining area and good choice of breakfast items. All staff was nice whenever you approached one. Thank you all The Millers」

「Beach view was great, Deluxe room was not as advertised but we made it work. Bathroom had pedestal sink not vanity, microwave sat on tiny kitchen table leaving hardly any room to eat, no divider to separate bed from common area, no kitchen steak knives but they brought us one. They just reopened in Dec2025 so still working out some stuff that needs done. Staff was all very friendly & it was clean. Good enough for price.」

「Great staff. Their moto was evident and it felt like home!」

「Staff were very nice and kind.」

「I paid for a room and when I got there the elevator was broken. My significant other had wrenched her knee and there was no way she could negotiate stairs. I told the clerk the problem and received no help. No refund on the room. I am protesting the charge. They would not change my room to the first floor and I was forced to find another room elsewhere.」

「Wonderful」

「４泊しましたが、まず駐車場の許容台数が少ない。昨年のハリケーンの影響でいろいろ修繕の最中であり、かつ泊まった３月初旬はデイトナではバイクウィークという大きなイベントがありオートバイが車以上の台数街中に入るため、どこのホテルも駐車場は満杯状態なのは仕方ないが、一度駐車スペースを離れるともうもどってもスペースがないのが残念だった。 部屋の中は床がベタベタと汚れており、非常に不潔なイメージを持ちました。毎日ハウスキーピングが入りましたが、床の清掃は一度もされなかった。 場所柄、時期的にホテル代は相当高いが、十分なサービスを受けたちとは言えない 」