オニグボングボ ホテル

「Everything was great」

「Enjoyed my stay」

「Very good breakfast with wide choices. Very satisfied. The staff are very friendly and professional. 」

「新しいホテルで外観も綺麗なのですが、新しいせいか従業員のミスやエクスぺディアとの契約条件の勘違いも 多く残念なホテルです。 1つ目　空港からの送迎無料とありますが、有料でした。それも普通のレートの倍以上の金額です。ホテル側の言い分を聞くとエクスぺディアとは送迎の手配はするが、無料という契約はしていないとのことでした。エクスぺディアの条件には空港からの送迎無料と書いてあります。 2つ目　チェックイン時にデポジットとして１０万ナイアの預け金をカードで行いました。チェックアウト時に現金で払うからキャンセルしてくれと頼むと、それはできないの一点張りで余った分は現地のお金で振り込むということでした。カードだと換金レートが悪く、日本に帰る時なので、現地のお金も必要なく最悪でした。」

「Overall, room is not clean. Bathroom is the worst I've ever seen. I booked based on reviews on Expedia. Misleading review.」

「The Leola Hotel was a great place to stay! I was in Lagos for a tour, which introduced me to the hotel. I extended my stay a few days there because of the wonderful staff, particularly the restaurant staff: Joy, Charles, Vincent, Emeka, Agbaje, Raphael, and other names I can't recall. Friendly, helpful, respectful front desk, door and security staff. Beautiful Infinity pool! I will definitely stay there when I return to Lagos. Oh, how can I forget the delicious breakfast buffets!」

「Beautiful place once you’re inside. Outside is not so nice. The place also has bad facility maintenance. There is never hot water for shower, Internet goes off daily and multiple power loses. Even with automatic generators, it was very annoying. You have to call them constantly for services or repairs. There is also very loud music from a club next door. However, The staff is very courteous and friendly. I felt bad for them because they really do try and make your stay better but the maintenance...

「when i checked in, room in-put did not working. at the checked out, machine for credit card is not working. just new hotel. hospitality is not enough. 」

「The clean and serene environment」

「設備は全く問題ありませんでした。 食事が口に合わないものもあったので、そこが改善されればよりGood」

「Excellent customer service」

「Lovely place, lovely location. 」

「The room felt neglected. Staff very supportive. 」

「Staff, room service」

「Receptionist kept asking to fill in my full card details into a form. Very dodgy request. Otherwise, stay was okay. Breakfast was not provided and chef was also not available even for ordering.」

「Amazing place, just that the outside doesn't match the inside's look, the hotel staff just need to learn how to allow customers to order without them standing over them for payment, apar from that the room was amazingly cleaner than most 5-star hotels I have been to so far. Hoping to lodge there again soon」