ナイジェリア ホテル

「I thoroughly enjoyed my stay here, the room was immaculately clean, the room service response time is lightening quick. This is luxury and opulence at its finest. Treated like a VIP from start to finish 」

「Very good service, I love the place and they make you feel home , Mrs Kemmy very welcoming lady I Will recommend to anyone . Thanks again 」

「スタッフの気配りが良い。部屋は広くてきれい。 空港に近いため、渋滞が激しい市内から来るには時間が読めないことがあるので、前日泊には最高の立地。空港までタクシーで10分前後。 近くにスーパーマーケットがあり、そこでお土産のチョコレートを買いました。」

「The whole concept is excellent 」

「Their property is worse , the food buffet is same things everyday , the staffs were not well trained or professional ! 」

「Room upgrade was nice.」

「It’s okay 」

「Amazing hotel! I’ll definitely stay here again when I’m in the area. The room was clean, the staff were extremely helpful, and the breakfast was delicious. I especially loved the rooftop! It was perfect if you didn’t feel like going out but still wanted to enjoy the vibe.」

「Hotel staff's hospitality was good impressive Electricity was not stable」

「The location was good. Gym was subpar. The room was comfortable bed and clean. 」

「新しいホテルで外観も綺麗なのですが、新しいせいか従業員のミスやエクスぺディアとの契約条件の勘違いも 多く残念なホテルです。 1つ目　空港からの送迎無料とありますが、有料でした。それも普通のレートの倍以上の金額です。ホテル側の言い分を聞くとエクスぺディアとは送迎の手配はするが、無料という契約はしていないとのことでした。エクスぺディアの条件には空港からの送迎無料と書いてあります。 2つ目　チェックイン時にデポジットとして１０万ナイアの預け金をカードで行いました。チェックアウト時に現金で払うからキャンセルしてくれと頼むと、それはできないの一点張りで余った分は現地のお金で振り込むということでした。カードだと換金レートが悪く、日本に帰る時なので、現地のお金も必要なく最悪でした。」

「Nice place to stay However while most of the staff were lovely and efficient- some could do with putting a smile on their faces and not ignore someone who has paid for a room. It would also help if bar/ restaurant staff were up to date with availability in the kitchen. It took us three goes to order our meals as we were informed “ not available” AFTER ordering and waiting patiently 」

「The management of the hotel wasn't great. I arrived by 4pm (2hours after check-in time of 2.00pm) but the room wasn't ready so I had to wait for it to be cleaned. 2. The AC remote did work throughout my stay and they tried but couldn't fix it. 3. It was a struggle use room door key to open the door wheneverI go out. 4. The WiFi didn’t work throughout my stay. They tried but couldn't fix it despite moving me to another nicer room 5. There were no glasses for drinking water/juice in the...

「Upon arrival staff informed us that though the room was prepaid Hotels.com does not pay the property. The owner gave the staff orders to collect local payment. We complied and paid with the owner's word that he cancelled the Hotels.com reservation. We waited for a hotels.com email but received none. We checked out after a sleepless night due to 3 bed bugs discovered at about 1 a.m. Upon vacating the next morning, the owner assured us of repayment for the one night we did not use by TUESDAY...