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「Good」

「.」

「Room was very clean and comfortable.」

「Clean Room and great Bar」

「シャワーについて。アメリカでは低温が多い印象だが、きちんと日本並みの温度で供給された点が良かった」

「I loved the clean room, bed, and bathroom. I also enjoyed satisfying breakfast. The location is very close to the convention center.」

「６泊しました． ２泊後にタオル交換と言われたが，実際には４泊後に１回だけだった．」

「とても居心地の良い、温かみのあるホテルでした。お部屋も清潔、バスルームも綺麗、ベッドはかなり寝心地がよくコーヒーのサービスも朝食もとても満足でした。唯一、部屋の温度調節が思うようにならないことがあり、調節してもらって良くなってもしばらくしたらまた寒くなったのが残念でした。でもそれだけです。またシャーロットは行くときは是非泊まりたいです」

「The elevators at this property were extremely slow and only 1 worked. I reserved a king bed and upon arrival was given two queens. When I approached the staff they stated that they were out of king rooms. But they could accommodate me with free breakfast. I don’t understand how i can reserve a specific room and upon arrival it not be available. After settling into the room, i realized that the room did not have a mini fridge as advertised. I am currently nursing and needed a fridge to get my...

「The staff were very polite and helpful whenever I needed assistance. The usage of the keycard to access your floor while on the elevator was very unique. It only allows you to access the floor your room is on. I’ve never experienced that before with a keycard, I that was cool. My room was clean as well; I loved the main lobby with all the palm trees. I loved the way they changed colors at night, very nice touch to it while the pool is there too.」

「スタッフがとても親切でプロフェッショナルでした。古い建物のようで、アメニティも最低限、カーテンも薄いすける物が一枚、女性1人だと若干不安になる雰囲気でしたが、古いながら非常に清潔でした。」

「客室が清潔、廊下など館内が明るい」

「Microwave was rusted inside, the refrigerator was so cold it froze my food. Dry stain spot on the bottom bed sheet, No one came in to clean my room even after I removed the Do No Disturb signed way before 12:00 noon so I had to go downstairs to get clean towels myself, no one would bring me any and the only one trash can in the room got full quickly from traveling and shopping in your city.」

「Hotel with friendly staff and nice atmosphere」