4/10 (不満)
Tiffany
2025 年 10 月 27 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
My overall experience at the Hyatt Centric Charlotte SouthPark was okay, but there were several inconveniences that made the stay less enjoyable than expected. The shower water temperature was extremely hot and would not cool down, which made it difficult to use comfortably. Connecting my phone to the TV for streaming apps like Netflix or YouTube was also a challenge.
There was no microwave in the room — only one available downstairs — which was inconvenient. I was also unexpectedly charged for parking, even though my reservation listed free parking as included. I’m currently disputing those charges with my credit card company. Additionally, the comforter appeared slightly dirty, and the in-room refrigerator was very small, only suitable for drinks rather than storing leftovers.
On a positive note, the staff were friendly, professional, and willing to help whenever needed. However, considering the overall experience and the room rate, I don’t feel the stay was worth the price.
Tiffany
2025 年 10 月に 3 泊滞在
