ノースウエスト ヒューストンのプールのあるホテル

「Fresh breakfast and clean environment 」

「Rooms are not clean. Although it appears that they are attempting to upgrade the property, the effort seems clear however, the rooms are filthy. They need to put more attention to detail and actually clean the rooms. Staff is amazing. Check-in is amazing. Parking attendance are amazing overall the day was great room is just filthy. I would not read patronize the site until or unless their stars increased to four and above for cleanliness.」

「The room was very well equipped very comfortable for a multi day stay. The shower is very large and hot water was on demand almost immediately. The breakfast bar was well equipped every day and the menu rotated every day as well so you didn’t feel like you were having the same food over and over again. Overall, one of the best hotels I’ve stayed in in the past five years at least.」

「Needs maintenance, toilet paper roll holder garbage, shower doesn't drain well, TV has white lines going through image, TV remote poor connectivity, sticky stuff on desk, people in parking lot making noise which for hours at night which comes right through the AC unit」

「The hotel experienced a power outage (not their fault) but made no effort to mitigate the impact. Cold shower, no breakfast, no offer to make things easier in any way, and no offer of credit or refund. It was obvious that upper management had not given the desk clerk any options at all to deal with a crisis. 」

「Staff was excellent and very helpful. Property very clean and breakfast was very good. Pet friendly. Hotel nice and quiet. Will stay there again」

「ホテルの設備は古いがよくメンテナンスされていて静か、ただ部屋は柔軟剤の様な匂いが強い。数時間経つと慣れましたが、外から戻ると気になります。無臭がいい。」