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Great place to stop off when making trip thru Richmond

Great stay!

An overnight stay to go to the theatre. Hyatt was clean, up to date, and accommodating. We enjoyed it.

Hotel was very nice. Staff was great. Great location to restaurants, gas stations

The girls at the front desk were very welcoming and accommodating after a 10-hour drive.

Very clean hotel. I will definitely recommend and return for another stay.

Stay was great

Great stay. Friendly staff very helpful.

Desk person very friendly and helpful! Didn't like first floor curtains not light blocking, every car brightness and outside lights lit up the room. 2 layers one sheer and one was supposed to be room darkening but wasn't and we felt with lights people could see in the room.

Amazing place after a long day at Kings Dominion.

Front desk guy Braxton was particularly helpful and friendly.

The property was nice. The staff was friendly. It was clean and quiet. The rooms was larger than expected; veey impressed.

The attendants all over the property were very welcoming.

Friendly and professional staff who went out of their way to be accommodating. They were always personable, friendly and kind. Bed was comfortable and the room exceptionally clean. The area is not the most attractive and the chain link fence was a little intimidating to say the least.

Checking in was so easy, lady was very nice. We even got free waters. So that was great!! Definitely coming again when i come back this way!

This was a great hotel for our one night in the Richmond area. We did a lot of sightseeing and it was nice to have a comfortable and clean hotel at the end of a busy day. Good breakfast, too. We can always count on Holiday Inn Express for a nice stay.

The staff was extremely nice…❤️❤️❤️

Hotel could use some updating.