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"Exceeded my expectations! Our suite was large and clean, with two bathrooms, two bedrooms, and a spacious kitchen with a dishwasher, full sized fridge, stocked cabinets, a coffeemaker, and your standard pots/pans/utensils for cooking. Pools were clean and comfortable, and the kids had fun on the water slides. Staff was responsive via text. Really the perfect place to stay with two young kids."

"An old hotel that was being refurbished but not so well. Room very plain. Bathroom sink stopper had no adjustment rod, laminate floors in bathroom were starting to crack. No complimentry bottled water,only 1 tiny shampoo bottle. Very strange access to our 3rd floor room. After entering hotel,use elevator to 3rd flr which takes you outside to 3rd flr hotel porch then security door to enter 3rd floor rooms.(no stairs between elevator and 3rd floor security door to rooms.) However, once inside 3rd flr hallways to all rooms and access to emergency stairs on opposite side of hotel. Breakfast ok but not many choices. Continental breakfast. Would not choose this place next time."

"Very good breakfast. Coffee needs to improve - has no flavor. "

"Yummy breakfast and good location "

"Nice clean hotel with friendly staff. Good location. "

"Great location, within walking distance perhaps 10-12 minutes, if you are going to the princess light show. Toddler loved the kid pool play area. "

"Great room and location. Breakfast was plentiful and changed a bit every day. Overall a great stay and a great value."

"Excellent. All staff great. Especially Julie "

"Someone stole my husband's sweatshirt from his room, which was left behind in the closet and has not yet been recovered or turned in to lost and found. I know that no one stayed in the room the night after he left because I spoke with the front desk. Terrible customer service at this hotel. I was told I would be called back and have yet to receive a call-back from anyone there. I was put on hold for a long time this am when I called for a second time. Sad, as the hotel was extremely expensive for one night and just a terrible experience all around. This was a special item to my husband, even if it didn't appear important to others. "