北シンシナティの送迎のあるホテル

「隣がボイラールームで振動を感じるほどうるさかったです」

「l was overbooked by this hotel. They transfered us to another hotel with no cost for us. If next hotel was good one, I was satisfied.... after that, I claimed value of hotel. They just said ' We kindly transfered you by our cost'. I hate this type of selfish attitude. They were paid by Experia, they cannot say "we have no responsibility in this overbooking, I think.」

「N/a」

「I checked in at 7:30 which was considered after hours so the door was locked. I had to call to find someone to help me. The elderly lady came to the door after a while but struggled to get it unlocked. I told her I was checking in and she kept asking me what room I was in. Finally I saw 2 keys on the counter with my name and explained I believed those were for me. I had reserved 2 rooms. The 1st room had a broken flusher on the toilet. The 2nd had a couple bugs in the tub. Check out was just as...

「Could use more staff in kitchen at breakfast especially when its a weekend and events are going on, one person can not do it all herself she was trying her best to keep up and done a good job. Someone didn't show up for work and it threw things behind. But other than that it was a good stay」