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"A little confusing where to check in the first day as each tower has its own recetion desk. Good location and lots of places to eat in the complex. Feels like a resort set up. Train station across the road. We were in the main tower, room was older but very clean but no ventilation fan so heated up significantly when anyone showered and A/C does not work well, had the ac set to high and temperature set to the lowest possible over night and the room was still at 24 degrees celcius in the morning. Staff are very friendly and helpful. "

"Rooms are small but clean. Convenient location when. Staying in Japan. Direct drop off for Airport limo bus too. 👍"

"The room was very small but manageable, perfect location for transport, food, night-life "

"Bed was quite firm, but got used to it after the first night. Location was perfect, 5 min walk from train station and more options for food roght on your doorstep than you could ever possibly need! Not to mention the incredible sushi restraunt on the 19th floor. Would stay again 10/10"

"Great"

"Seems to be on the older side wish I would have gotten a larger room. The small room definitely not great for 2 ppl. The bed was not that great. Didn’t try the restaurant but the coffee shop was really good. Pretty good location close to a lot of local things and train stations "

"The room was always clean. The stuff was amazing the location we were at least 10 to 15 minutes from the main stations and the Wi-Fi was also amazing. I recommend this place if you’re going to Japan for the first time! Roppongi Hills at night has a lot of nightlife dining places"

"Not a great location as very noisy, dirty and didn't feel that safe. Red light area of Shinjuku. Only stayed due to running the marathon, but next time would stay at the Hotel Gracery Asakusa for the whole trip. "

"I loved this hotel, it was in the perfect spot and the staff was great. They helped ship our luggage to our other hotel it was all great !"