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「Break fast could have been hotter」

「Everything was perfect. Lovely room which was immaculately clean and well presented. Stephen and Neil were perfect hosts and clearly work really hard to ensure their guests have a lovely stay. Great location for everything in the area. We will definitely be returning in the future. Thank you!」

「Disappointing Stay – 29th August Unfortunately, our stay at the Little Haven Hotel was very disappointing. The room was extremely dated, and instead of a comfortable double bed, we were provided with two small single beds, which was not what we expected. Breakfast was equally disappointing. We were shown to a table that had clearly not been cleaned after the previous guests. We asked a member of staff to sort it, and while the used cups and utensils were replaced, we then had to ask again for...

「The hotel is a little outdated, the room could have done with a bit of a dust, but the beds were clean and comfortable. Ideal location, except for the pubs/clubs opposite music till early hours, but wasn’t bad enough to stop me sleeping and our window was right opposite. Had on site parking which was very handy. The lady behind reception was absolutely lovely very helpful and extremely pleasant. She made up for the other minor issues.」

「Lovely place sea view big room. Very clean and nice breakfast very helpful. Children loved it lots of fun 😀」

「The Hotel and room were clean and comfortable and the owner very willing to please. The location is well situated with easy acess to the town centre shops and seafront. Traffic noise is minimal and presents no problems with sleeping. The morning breakfast offers a large and varied selection with something available for all tastes, The full English breakfast is highly recommended to set you up for the day. As a suggestion a tea towel and small sponge would be an advantage upon the sink in order...

「Clean rooms and near bus stops」

「It was a car-free trip, but as the bus station was nearby, it wasn't as inconvenient as I'd expected. The lady at reception was very kind. Very comfortable room. Having a fridge was also a great help.」

「The room was cold as the heating didn't work well. There was also no hot water in the shower. Despite requesting improvement, nothing was done. The room was clean and well-maintained, the housekeeping service was very good, and the breakfast was tasty.」

「Hotel did not inform me that all roads leading to the hotel in a rather large radius would be closed on the night of my arival. There was no communication of alternative parking arrangements. When I arrived and explained calmly that I was not a happy customer I was given excuses. Apparently they are unable to contact me because I booked through expedia. This is strange as they had contacted me through expedia to tell me that my room was non refundable. If you are going to Sunderland pick...

「設備、スタッフの対応等申し分なかった。環境的にも満足です。」

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