ナショナル フォレスト のB&B

「バスタブとシャワーが両方あって、広くて気持ちが良かった。」

「Great location」

「The breakfast was not great. I appreciate it is a pub though and different from a hotel」

「The check in was chaotic, I.e. no room number or lockbox instruction until after check in time, then no key in the lockbox and no telephone number to call to discover what to do next. 」

「Everything was absolutely amazing! I hope to return again this summer. We loved Svitlana, the property manager. She has such a gift in hospitality. 」

「先方の手違いでダブルブッキングがあったので大きな部屋にしてくれた。天窓があったのだが夏だと早くから明るすぎるのと、朝早くから清掃の人が窓を拭いていて、まだベッドで寝ていたので慌てた。」

「Great breakfast, great bar, very good」

「Welcoming owners Helen and Andy provide a warm, comfortable and luxurious B&B in the heart of lovely Eccleshall. Helen's artsy skill are shared in abundance, with every little detail attended to. Our room overlooked the beautiful garden at the back of the property, adjacent to private car parking, and a gentle stroll down to the town. We plan to stay again, truly a delightful experience.」

「We did not receive the service we paid for. There is no 24/7 front desk as advertised. During the whole of our one night stay we did not see a single member of staff. On arrival, we communicated with a man via the doorbell and were told a code to open the door and then another code to retrieve our keys from a cupboard. There were no towels in our room, we had to request these via the doorbell. There was no bottled water as advertised. The room was not very clean - there were cobwebs on the wall,...