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"The quick check in and the friendliness of the staff"

"Reception staff were friendly and super helpful particularly Charlotte"

"Delightful hotel near university. Modern rooms and ok breakfast. Pool and spa decent though as smaller size can be busy. Staff were excellent, can’t complain about the service!"

"We only stayed for one night, but overall it was pleasant. The reception area smelled great and made a good first impression, and the staff were genuinely helpful and friendly. I asked for a high-floor room at check-in and they accommodated the request, which I appreciated, although it was right next to the lifts and that wasn’t ideal. That said, I didn’t hear any noise. The room itself was clean and well kept, the bed was comfortable, and the shower was nice and warm with decent water pressure. All in all, a solid stay that did what it needed to do."

"Lovely room. Accommodating staff Always the same when staying at this hotel."

"It was alright I just don't like that the spa closes so early and also when you do go there in the morning thr hot tub ain't to hot but the lady at the first desk was really lovely "

"Staff couldn't have been friendlier or more helpful. Broken drinks vending machine and they sorted me out water. Really good price and rooms great. Hairdryer does set off the fire alarm though!"

"We always stay here if flying from East Midlands Airport. The stay and fly package is great"

"Friendly reception and well spaced room"