「Loved everything. Beautiful property, fantastic staff and beautiful attention to detail with decor and design. Amazing restoration of a gorgeous historic building. Super impressed. Great location. 」
「First time in Reno, and I enjoyed staying here. Hotel staffers, bell boy, receptionist, cafe and restaurant crew, were very friendly, although my reservation did not show up in their computer upon checking in. I did not figure out how to control the sometimes noisy room fan. The cafe guy was also really friendly. The "Riverfront" is a hip but accessible restaurant, where I enjoyed my dinner. Clean and new structure, an easy-to-find landmark in the city.」
「Bar/Restaurant closing time on a Fri Night seems a little too early... Restaurant stops serving at 9pm, bar closes at 10pm... If stopping after an Aces Ballgame, not enough time to enjoy a meal and a cocktail or 2 before heading to bed.」
「The building is old, but it is very well maintained and feels clean. It is also conveniently connected to the adjacent hotel by a skyway. There is a beautiful river nearby, making it suitable for sightseeing beyond just the casino. I would love to visit again.」
「We didn’t like that there was limited hotel parking and that we incurred a $15 a day parking fee. Breakfast was tasty and complimentary! We did find it strange that most housekeeping staff did not understand English. We asked for a few items and at least 4 different employees could not comprehend what we were asking for ie: a garbage bag, glasses for the room, towels, and a bathroom scale to weigh our luggage. Usually there is a scale in every fitness center of every hotel we’ve ever stayed...
「This is a quiet and affordable family-run franchise. The staff is very friendly and helpful. I've stayed here several times now and I highly recommend it if you want a no-frills and clean place to stay. 」
