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The room was very spacious and all staff were very helpful.

room was very clean. staff were very friendly and helpful.

We stayed here for a week while visiting our daughter who lived nearby. The staff were friendly, and polite. No problem with communication even though I do not speak Japanese. I really enjoyed their breakfast buffet. The view of the mountains from the room can't be beat. I agree with one review that said the toilet in the reception is the best toilet I have been to in Japan, as crazy as that may sound. Highly recommend!

Everything was amazing. The room was spacious and my wife and I were able to rest and recover after a long multi week trip through Japan and Korea. The only downside was that the laundry facilities were temporarily out of service during our stay. Other than that I highly recommend for a peaceful night to recover the body.

Spotless rooms, absolutely amazing staff

Room was amazing and huge! We got a private Onsen in ours and it was so cool! Definitely recommend staying there!!

Big rooms, amazing staff and beautiful surroundings. The Onsen was the best part. Would stay here again.

a great hotel with very comfortable bed and clean room, nice room, best in class service, thank you and a great stay.

Great place to stay. Clean and very comfortable. Conveniently close to the train station. Only downside really is that you can hear everything in the hallway.

I would give the staff 10 stars if possible! Everyone on staff was excellent. If I could change one thing with the hotel, I would ask for the non-smoking rooms to be priced the same as the smoking rooms.