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"Very ample room and great amenities. The lobby is very helpful and serviceable. Centrally located but the hotel has quite a few restaurants and other stores, including a 7-11 onsite. "

"Great staff and attention to detail. Able to accommodate to last minute changes with no issues. "

"I loved how everyone was ready to help and answer any questions. They made the transition very smooth. Very professional staff. "

"Amazing rooms, great service, right in the heart of wonderfully chaotic Shinjuku. Loved staying here. "

"The staff, and the head chef and everyone involved, were extremely helpful and very respectful. Despite our language barrier, everyone was polite and kind. Very sad to leave, but no doubt that we will recommend the Granbell to anyone. "

"Room is clean and quiet. Near train station and easy to catch taxi"

"Good location"

"The Knot is in Shinjuku but on the quiet side. It can be a little confusing to find metro entrances and figuring out the best exits but it’s convenient to major lines. We also used the 51 bus. From Shibuya to the hotel is an easy route. The breakfast made our days better! Started off long days of exploring Tokyo with a delicious breakfast and the variety allowed us lots of variations in meals. Not luxurious but comfortable and good value. "

"This hotel is so pretty, the art is amazing, the location is exceptional. Staff is wonderful"