「Only complaint would be the girl that greeted me at the front desk when i asked for an early check in said she would call when my room was ready. Of course she didnt. I showed up at 4 and it was clean and waiting. Stayed here many times and enjoy the hotel. 」
「When I walked into lobby I didn’t receive a welcoming feeling. Both people at front desk were busy scrolling on their phones. Finally one said hello but didn’t offer to assist with the check in. The other person looked up from her phone and asked if she could help me. The direction to the parking were not clear. The introduction to the hotel amenities was not clear Otherwise I was pleased with hotel 」
「My husband and I spent this past weekend at voco the Shelby for my birthday and I was amazed at the atmosphere! We have spent many summers prior when the hotel was Sand Castle, and there is no comparison now. I cannot tell people the last time I spent a night in a hotel bed that was actually COMFORTABLE as my own bed is at home until this trip! The layout and decorations of the hotel are beautiful, the staff is very friendly and made us feel as if we were at home. The room was exceptionally...
「Oceanfront with a great view. Staff was excellent, friendly and seemed to enjoy their jobs. Area felt save and there were many dining options nearby. 」