The property is nice. I stayed a week. Most of the staff is amazing. The first issue I had was when I first tried to check in they said they would call me when the room was ready and never did. Also I needed dish detergent and the front desk told me I had to come get it. The front desk is driving distance. Also the activities desk never answers or calls back to sign up for activities which most you have to pay for. But the rooms are nice just keep in mind no elevators or help when taking stuff to your room.
Bluegreen's Harbour Lights is an excellent property. I often send business associates and clients to it with no complaints.
宿泊されたお客様
2021 年 8 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行, 小さなお子様連れの家族旅行
2021 年 8 月 4 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice 2 bedroom condo style setting. Major issue with humidity in the unit.
宿泊されたお客様
2021 年 7 月に 2 泊滞在
6/10 (普通)
Carneshia
出張, 家族旅行
2021 年 8 月 3 日
良かった点 : 客室の快適度
気になった点 : 清潔度
Great property, poor staff.
The condition of that property was GREAT, however there was trash left under the kitchen sink from the previous guest. A little trash never hurt anybody until you open the cabinet, the trash falls over and is full of dirty tampons. When I called the front desk the guy told me that someone didn’t do their job and he would send someone up. No apology or anything. When the guy came to our room he simply changes the trash without disinfecting the floors or cabinets. The 2nd day our room keys were somehow disabled and my husband was given a really hard time getting a new key. They asked for his ID that was locked in the room, asked him to verify all the other information that I provided at booking and they still wouldn’t provide another card. He was told that he needed an appointment to speak with the manager .
Carneshia
2021 年 7 月に 2 泊滞在
8/10 (良い)
Rafael
家族旅行
2021 年 4 月 15 日
良かった点 : 清潔度、客室の快適度
Love it
My time there was very relaxing and calm. Would love to go back