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voco The Shelby - Myrtle Beach by IHG

3.0 star property
On beach with outdoor pool, near SkyWheel Myrtle Beach

Choose dates to view prices

Photo gallery for voco The Shelby - Myrtle Beach by IHG

1 bedroom, desk, laptop workspace, free cribs/infant beds
Reception
Outdoor pool
1 bedroom, desk, laptop workspace, free cribs/infant beds
View from room
Sandcastle Oceanfront Resort at the Pavilion is steps from SkyWheel Myrtle Beach and the Boardwalk. Relax at two outdoor pools or use WiFi in your room. The property offers laundry facilities and 24/7 staff assistance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is ￥14,760
￥20,978 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, Multiple Beds, Oceanfront

1 bedroom, desk, laptop workspace, free cribs/infant beds

Suite, Multiple Beds, Oceanfront

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Hair dryer
Shower/tub combination
  • 49 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Oceanfront

Standard Room, 2 Queen Beds, Oceanfront | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Oceanfront

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Oceanfront

View from room

Standard Room, 1 King Bed, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
Cookware/dishes/utensils
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Oceanfront

View from room

Suite, 1 King Bed with Sofa bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Hair dryer
Shower/tub combination
  • 49 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
Cookware/dishes/utensils
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower, Oceanfront (Mobility)

View from room

Standard Room, 1 King Bed, Roll-in Shower, Oceanfront (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
Cookware/dishes/utensils
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower, Oceanfront (Mobility)

View from room

Suite, 1 King Bed, Roll-in Shower, Oceanfront (Mobility)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Oceanfront (Mobility)

View from room

Suite, 1 King Bed, Accessible Bathtub, Oceanfront (Mobility)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 49 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Oceanfront (Mobility)

View from room

Standard Room, 1 King Bed, Accessible Bathtub, Oceanfront (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Oceanfront

Standard Room, 1 King Bed with Sofa bed, Oceanfront | View from room

Standard Room, 1 King Bed with Sofa bed, Oceanfront

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Hair dryer
Shower/tub combination
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
Cookware/dishes/utensils
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Myrtle Beach, voco The Shelby - Myrtle Beach by IHG is in the city center and on the beach. Man O' War is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit SkyWheel Myrtle Beach and Ripley's Aquarium. Don't miss out on a visit to Old Time Pottery. Looking to get your feet wet? Kayaking, parasailing and windsurfing adventures can be found near the property.
Visit our Myrtle Beach travel guideOpens in a new window
Map
29577-3218, SC, Myrtle Beach, 1802 N Ocean Blvd

What's nearby

  • Myrtle Beach Boardwalk - 4 min walk - 0.4 km
  • SkyWheel Myrtle Beach - 9 min walk - 0.8 km
  • Myrtle Beach Convention Center - 14 min walk - 1.2 km
  • Broadway at the Beach - 3 min drive - 2.6 km
  • Ripley's Aquarium - 5 min drive - 3.6 km

Getting around

  • Myrtle Beach Intl. Airport (MYR) - 11 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cook-Out - ‬3 min walk
  • ‪Wiseguys - ‬5 min walk
  • ‪Olympic Flame Pancake House - ‬6 min walk
  • ‪Fuddruckers - ‬8 min walk

About this property

voco The Shelby - Myrtle Beach by IHG

Hotel near Myrtle Beach Boardwalk
Located close to SkyWheel Myrtle Beach and Ripley's Believe It or Not, voco The Shelby - Myrtle Beach by IHG provides conference space and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), an elevator, and a vending machine
  • 2 meeting rooms, a 24-hour front desk, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 241 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, mini fridges, and ovens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A restaurant

Restaurants on site

  • The Palm & Pebble

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,350 square feet of conference space
  • 2 meeting rooms

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Mini-fridge
  • Oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.26 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sandcastle Oceanfront
Sandcastle Oceanfront Pavilion
Sandcastle Oceanfront Pavilion Myrtle Beach
Sandcastle Oceanfront Resort
Sandcastle Oceanfront Resort Pavilion
Sandcastle Oceanfront Resort Pavilion Myrtle Beach
Sandcastle Pavilion
Sandcastle Oceanfront Resort At The Pavilion Hotel Myrtle Beach
Sandcastle Oceanfront Myrtle Beach
Sandcastle Oceanfront Hotel Myrtle Beach
dcastle Oceanfront Pavilion
Voco The Shelby Myrtle By Ihg
voco The Shelby Myrtle Beach an IHG Hotel
voco The Shelby - Myrtle Beach by IHG Hotel
Sandcastle Oceanfront Resort at the Pavilion
voco The Shelby - Myrtle Beach by IHG Myrtle Beach
voco The Shelby - Myrtle Beach by IHG Hotel Myrtle Beach

Frequently asked questions

Does voco The Shelby - Myrtle Beach by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at voco The Shelby - Myrtle Beach by IHG?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at voco The Shelby - Myrtle Beach by IHG on Oct 31, 2025 start from ￥14,760, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is voco The Shelby - Myrtle Beach by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at voco The Shelby - Myrtle Beach by IHG?

Self parking is free at this property; nearby parking is also free.

What time is check-in at voco The Shelby - Myrtle Beach by IHG?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at voco The Shelby - Myrtle Beach by IHG?

Check-out is at 11 AM.

Where is voco The Shelby - Myrtle Beach by IHG located?

Located in Myrtle Beach, this beachfront hotel is in the city center and within a 10-minute walk of Myrtle Beach Boardwalk and SkyWheel Myrtle Beach. Ripley's Believe It or Not and Broadway at the Beach are also within 2 mi (3 km).

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voco The Shelby - Myrtle Beach by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 60 reviews
Rating 8 - Good. 12 out of 60 reviews
Rating 6 - Okay. 2 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Clean room, friendly staff, I liked the location with being just minutes walking distance from the boardwalk
Stayed 3 nights in Oct 2025

10/10 Excellent

DARRELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the entertainment with the bingo, people at the front door and the front desk was very pleasant. Definitely will recommend this location to family and friends. Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice, the restaurant's food was delicious and reasonably priced. Room was nice - good sized, nicely furnished, unobstructed ocean view.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, beautiful hotel and nice staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Keichelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. The amenities were nice. The staff was exceptionally friendly and i would stay again. Loved the area as it was quiet enough but not far from the action and we were able to walk almost everywhere!!
Stayed 2 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to boardwalk, to all the shopping and food areas. Very pet friendly and only few meters away from the ocean
Stayed 1 night in Aug 2025

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently close to the beach, shopping areas and night entertainment. The staff was superb! Overall we had a great stay and would highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Kellie Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and very kind and helpful. The hotel was spotlessly clean. The pool was nice. The bed and pillows were very comfortable!!! We definitely recommend this place!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very cleaned and staff were very friendly.
Stayed 5 nights in Jul 2025

10/10 Excellent

Dana

Everyone there was super nice I will be going back
Stayed 5 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, staff was friendly and always cleaning or mopping. Beach access and pool access was nice as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great area for solo travelers with small dogs

Wonderful- great area for solo travelers with small dogs so perfect for me!
Stayed 1 night in Jul 2025

10/10 Excellent

Korytt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff welcomed us with lots of love and respect. We love that they are pet-friendly, and everywhere you go, you can take your dogs with you. There is a beautiful view of the beach, and the vibe was just amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly always held door open when arriving or leaving Mngmnt also Very Friendly and if you had any issues they were taken care of immediately So would definitely go back No issues Thank You
Stayed 2 nights in Sep 2025

8/10 Good

Yuri Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place
Stayed 3 nights in Jul 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Was not easy to get the actual beach, there was a small cliff like area that you to jump down to and then climb back up. Also the room was very humid, the bed felt damp.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles W. Bethea,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it did
Stayed 3 nights in Oct 2025

8/10 Good

Juan Manuel

Is good
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Overall found it just what I wanted, pet friendly, convenient, oceanfront. restaurant proximity. (good food) Other thing I would recommend is literature, maps of streets, restaurants, activities nearby, there was nothing in the rooms. Other than hearing a couple fighting at night the stay was great, I would do it agailn.!
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent this past weekend at voco the Shelby for my birthday and I was amazed at the atmosphere! We have spent many summers prior when the hotel was Sand Castle, and there is no comparison now. I cannot tell people the last time I spent a night in a hotel bed that was actually COMFORTABLE as my own bed is at home until this trip! The layout and decorations of the hotel are beautiful, the staff is very friendly and made us feel as if we were at home. The room was exceptionally clean, looks neat and new, and we had quiet when we needed it at night. The hotel is located in the heart of everything you want to do and the view of the beach from the balcony is breathtaking. This will be the hotel we reserve a booking for each time we visit Myrtle Beach in the future. One thing I'd recommend is a microwave in the rooms, as ours didn't have one. Also, bring back the hot tub! I was looking for that! :)
Stayed 2 nights in Sep 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. The hotel had just opened so some services were limited. The staff was friendly; however, there was a barking dog in the adjacent room most of the morning. But this was not addressed quickly since the front desk didn’t answer the phone deposited many calls.
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my best friend recently stayed at Voco The Shelby and we were very pleased. The staff were all helpful and accommodating to our needs. The room was very nice, clean, and quiet on the 8th floor. The shower pressure was the best we have ever had at a hotel. A lamp on the nightstand would have been nice and directions on how to use the coffee maker would have been helpful. The pool and lazy river were clean and although servers made sure we had drinks pool side, it would have been even better if the Tiki Bar was open. Voco is within walking distance to many Myrtle Beach attractions. Overall this newly renovated hotel gets an 8 out of 10! Thanks for a great stay and we will definitely recommend you to others!
Morning view of the very clean and inviting pool and lazy river!
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property served as a nice getaway for me, my wife and my daughter. We are from the north and have never been to the beach in the south. The pool was extremely enjoyable for all of us (especially my 6 year old daughter) and was so warm. Staff had towels available for the patrons at the pool as well. We could see the ocean from our room as well. The ocean is certainly different to what we’re used to, so you might want to bring water shoes if you’re going to be going into the ocean, since the shells are everywhere. Restaurants, arcades and shops are all readily available and in walking distance. I was also easily able to go on runs whilst feeling incredible safe. Prices for everything, including the hotel were incredible reasonable. I would highly recommend this hotel. Staff were extremely helpful and kind. We will visit again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Helen

Liked: Cleanliness
Disliked: Amenities
You should tell your guests ahead of time there were no beach chairs, there was no open sit down restaurant and the pool bar was not open. I would not have stayed knowing I paid more money in DoorDash then the hotel itself
Stayed 3 nights in Jun 2025

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was in great shape, very clean and new. The food and drink options were a disappointment. Our breakfast order was totally wrong and then once re-made was partial cold and partial burned. Then at the pool the outdoor bar was not open and pool service was very spotty and slow, so we had to walk to the restaurant to get drinks everytime. Lastly there was no iron in the room, we asked at the front desk and was told one would be sent. After 3 hours we called to check and were told it would be right up. It never showed. Repeated the next day and finally complained at the front desk and the staff member (showing frustration) finally just handed us one. The hotel has the potential to be very good but the service side and food/beverage left a unfortunately bad impression.
Stayed 3 nights in Jul 2025