"Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day. "
"Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day. "
"We really enjoyed our stay at this family run ryokan. Staff was friendly and helpful and the room was spacious and clean. Food was excellent and had a very warm, home cooked meal vibe. Access to town was good and easy and skiing conditions were top notch!"
"We really enjoyed our stay at this family run ryokan. Staff was friendly and helpful and the room was spacious and clean. Food was excellent and had a very warm, home cooked meal vibe. Access to town was good and easy and skiing conditions were top notch!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The room was wonderful and had everything we needed for a short snowboarding trip. The room was very clean and well-maintained, and I wished I had more time chilling in bed. Highly appreciate the thoughtful hosts, and we had a BLAST! 10000% would come back again
The room was wonderful and had everything we needed for a short snowboarding trip. The room was very clean and well-maintained, and I wished I had more time chilling in bed. Highly appreciate the thoughtful hosts, and we had a BLAST! 10000% would come back again
We really enjoyed our stay at this family run ryokan. Staff was friendly and helpful and the room was spacious and clean. Food was excellent and had a very warm, home cooked meal vibe. Access to town was good and easy and skiing conditions were top notch!
We really enjoyed our stay at this family run ryokan. Staff was friendly and helpful and the room was spacious and clean. Food was excellent and had a very warm, home cooked meal vibe. Access to town was good and easy and skiing conditions were top notch!
I just loved loved loved loved loved staying here — the owners are wonderful. Extremely hospitable and helpful. It has a local Japanese vibe that you don’t get in some places
The rooms were super comfortable and well heated, breakfast was yummy.
Thank you for the warm hospitality
I just loved loved loved loved loved staying here — the owners are wonderful. Extremely hospitable and helpful. It has a local Japanese vibe that you don’t get in some places
The rooms were super comfortable and well heated, breakfast was yummy.
Thank you for the warm hospitality
I knew I wanted to snowboard at Lotte Arai Resort but I read that it was in a very small town and basically only the resort buildings so i picked this spot because they offered a free shuttle to the nearby mountains. (Not Lotte though its a 40 minute drive and I had to get a separate bus. It was very easy though and the owner was able to help me figure it all out. If you do that route bring cash, it costs 2,000 jpy one way).
When I arrived from Tokyo it was a complete 360 in scenery. It was...
I knew I wanted to snowboard at Lotte Arai Resort but I read that it was in a very small town and basically only the resort buildings so i picked this spot because they offered a free shuttle to the nearby mountains. (Not Lotte though its a 40 minute drive and I had to get a separate bus. It was very easy though and the owner was able to help me figure it all out. If you do that route bring cash, it costs 2,000 jpy one way).
When I arrived from Tokyo it was a complete 360 in scenery. It was...
The young owners of this property are very sweet, kind and really try to be helpful. They seemed that had not quite got the hang of being proprietors, but they are very likable.
Compared to other places we stayed cluttered with not quite the same and amenities.
The owner was very helpful when we got stuck in snow bank during a snowstorm via messages. If you get a chance, listen to Echo play the piano
The young owners of this property are very sweet, kind and really try to be helpful. They seemed that had not quite got the hang of being proprietors, but they are very likable.
Compared to other places we stayed cluttered with not quite the same and amenities.
The owner was very helpful when we got stuck in snow bank during a snowstorm via messages. If you get a chance, listen to Echo play the piano
leora
Reviewed February 18, 2025Reviewed February 18, 2025
One of the best hotels I’ve ever stayed at. Room was excellent with an amazing Mountain View. Full amenities and top notch service. Staff goes above and beyond and are personable and friendly, even as English speaking tourists. The breakfast was delicious and a perfect mix of made to order hot dishes along with a large spread of buffet items.
The best hotel in Hakuba if you want a luxurious and relaxing experience.
One of the best hotels I’ve ever stayed at. Room was excellent with an amazing Mountain View. Full amenities and top notch service. Staff goes above and beyond and are personable and friendly, even as English speaking tourists. The breakfast was delicious and a perfect mix of made to order hot dishes along with a large spread of buffet items.
The best hotel in Hakuba if you want a luxurious and relaxing experience.
This was a very nice experience for me and my family. The hotel itself is very nice, but the best part is the service provided by the staff. Extremely courteous and they provided for all our requests. It's in a very nice location with 9 onsens (hot spings) within walking distance. As long as you stay in a hotel in town, you get a free key to access all of them. The hotel provides you with a Onsen outfit that we found very fun to walk around in (like a kimono with jacket and wooden sandels)....
This was a very nice experience for me and my family. The hotel itself is very nice, but the best part is the service provided by the staff. Extremely courteous and they provided for all our requests. It's in a very nice location with 9 onsens (hot spings) within walking distance. As long as you stay in a hotel in town, you get a free key to access all of them. The hotel provides you with a Onsen outfit that we found very fun to walk around in (like a kimono with jacket and wooden sandels)....
Glenn
Reviewed January 16, 2017Reviewed January 16, 2017
Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner.
The staff were very helpful, even picking us up at the bus terminal (much...
Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner.
The staff were very helpful, even picking us up at the bus terminal (much...
Beautiful surroundings, and right next to the path that leads to the monkey park. We very much enjoyed the kaiseki dinner and Japanese breakfast. They were happy to explain what everything was and how to eat it, since a number of the dishes were unfamiliar to us (in particular with the breakfast). The public onsen is nice, and in addition to the indoor pool, has a small but pretty outdoor area. The staff anticipate everything, and somehow manage to be extremely helpful while leaving you on your...
Beautiful surroundings, and right next to the path that leads to the monkey park. We very much enjoyed the kaiseki dinner and Japanese breakfast. They were happy to explain what everything was and how to eat it, since a number of the dishes were unfamiliar to us (in particular with the breakfast). The public onsen is nice, and in addition to the indoor pool, has a small but pretty outdoor area. The staff anticipate everything, and somehow manage to be extremely helpful while leaving you on your...
Douglas
Reviewed December 26, 2016Reviewed December 26, 2016
An unforgettable experience with my son who is 9 we enjoyed the private onsen with 2 separate baths we bathed under the stars which was perfect. The staff was incredibly accommodating attentive and so SWEET , the Japanese chocolate covered pecans are dreamy definitely grab a box or 2!
An unforgettable experience with my son who is 9 we enjoyed the private onsen with 2 separate baths we bathed under the stars which was perfect. The staff was incredibly accommodating attentive and so SWEET , the Japanese chocolate covered pecans are dreamy definitely grab a box or 2!
Victoria
Reviewed February 15, 2024Reviewed February 15, 2024