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"チェックイン前に荷物を預かってもらうために寄ったのですが、そのまま手続きできるとのことでお部屋までスムーズにご案内いただきました。掃除も行き届いて清潔で、ユニットバスでしたが初めて湯船にお湯をはって浸かりました。すれ違うスタッフさんにも皆ご挨拶いただき、何も不自由のない、とても快適な滞在でした。おすすめです。"

"During the first night of our stay, there were several unresolved issues: • one electrical outlet in the room did not work • the heater made continuous loud water noises for hours at night • staff said they could not repair these issues • we were asked to “reduce the heating,” even though it was below freezing outside Additionally, the bathroom ventilation fan was covered with thick dust, and we saw an insect on the wall, which raised hygiene concerns. We requested a room change. Although the hotel eventually moved us to another room for the second night, the first night of our stay was significantly affected and we could not rest properly."

"Breakfast was good. I hope to see fruit selections next time. :)"

"ウェルカムサービスが充実していた"

"清潔で長野駅から近いですね"

"Staff lovely. Minimal english. Fantastic breakfast - book on ipad at restaurant the night before and print ticket. Candy and drinks included in evening. Hot spring was lovely. Shuttle bus fills early. "

"温泉がきもちよかったです"

"清潔で、静か。出張にはいい"

"スタッフさんの対応が素晴らしかったです。"