「I could not go to the hotel by strike on the first day, but I could arrive on second day. However, they DID cancel without telling me despite I already paid for two days!!!Also they accepted with other customers to my room!! Then, they said that you should pay once again if you want to stay today! For worse condition room!!! I explained my situation and complained them...but they never paid back money!!!
Also my friend stayed at this hotel. A cleaning person put all her food she brought her...
「Very comfortable hotel. Stayed 10 days here. During stay, we never felt frustrations at all.
Kind and friendly staff provided excellent service. I do recommend this hotel especially to those who plan to stay longer. 」
「Everyone at the front desk was very friendly and helpful. The location of the hotel is great, with all the sights, restaurants, and bars within walking distance. The rooms are clean and well equipped.
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「All the staff were so friendly and always warm welcomed us! Thank you so much especially Gregory who gave us quick city guide using a map at the reception!! It was very helpful in terms of making a decision of what to see in a limited or stay! 」
"Everyone at the front desk was very friendly and helpful. The location of the hotel is great, with all the sights, restaurants, and bars within walking distance. The rooms are clean and well equipped.
"