ル ラック ホテル

「A room does not prepare a tooth brush. This is only a negative point.」

「A room just for sleeping」

「We made a family trip to Bordeaux and stayed here. Great location, friendly staff and located near everything.」

「I think reception staff is not enough because I waited so long for check in , and there is no one when I checked out.」

「価格も安くスタッフもフレンドリーで良かったです。ただレストランの店員が英語を全く理解できずに（数字すらも！）コミュニケーションに苦労しました。なぜかひとりだけ全く話せない人がレストランにいたのか謎ですが、全体には清潔で広々していて満足です。」

「交通の便が良い」

「Great location!」

「I have arrived at the hotel on midnight, but I could easily find the way to check-in. The location is very good!」

「早朝の出発便のため利用しました ボルドー空港からトラムで1駅と便利、部屋もコンパクトで清潔でした 」

「清潔感があり、こじんまりしているが、全体的に 満足感がある 」

「location and service very good. 」

「I could not go to the hotel by strike on the first day, but I could arrive on second day. However, they DID cancel without telling me despite I already paid for two days!!!Also they accepted with other customers to my room!! Then, they said that you should pay once again if you want to stay today! For worse condition room!!! I explained my situation and complained them...but they never paid back money!!! Also my friend stayed at this hotel. A cleaning person put all her food she brought her...

「All the staff were so friendly and always warm welcomed us! Thank you so much especially Gregory who gave us quick city guide using a map at the reception!! It was very helpful in terms of making a decision of what to see in a limited or stay! 」

「Cleanliness, breakfast, amenities and a warm welcome. Highly recommended!」