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"Good view. The first night, the pillow is too hard, but changed for me the next night."

"Beautiful big onsen hotel with Mt Fuji view, great food & lovely Japanese garden that is well-kept. Staff were welcoming the moment we arrived & on our departure ready to help with our luggage. We had free access to wine lounge & we enjoyed the wine tasting, their iced cocoa & Godiva ice cream were yummy. Nightly there were drum performance & bingo games 👍"

"Great hotel room, with an amazing view of Mt Fuji. The staff is also very friendly, the room very comfortable and the breakfast buffet was a great choice with many different dishes and local food. Highly recommend! "

"Great service by staff. Reserved non-smoking room but room smelled like smoke. Pointed out to reception and was promptly upgraded."

"While this hotel was a fair trek from the bus station (about 20 minutes) it was just what we wanted. Our view of Fuji was amazing. The staff was also very nice and brought up our bags while we’re were out touristing. The restaurant attached next door was delicious!! And there was another great restaurant a few doors down that offered hoto noodles. The hotel also had an onsen with a cold pool and massage chairs, which was amazing. I would stay here again."

"We loved our stay! the free shuttle picked us up from the bus station, all the staff were amazingly sweet and helpful, the in-room kaiseki meal was beautiful and delicious, the breakfast buffet was a great mix of both japanese and western options,and our in-room onsen with a view of lake Kawaguchiko was lovely. We haven't stayed at any of the other hotels/ryokans in the Kawaguchiko area but we would gladly go back to Konansou"

"A peaceful environment good for vacation."

"I really appreciate the shuttle bus driver and the lady that greeted us at the front of the hotel. Once we got to Kwawguichiko Station, we are exhausted and overwhelmed but as soon as we headed to the shuttle bus our driver took our suitcase and we felt safe and taken care of. Check-in was very smooth to our surprise and everything about our stay was perfect. Thank you to the hotel and staff for making everything wonderful. The only surprise was that the check-out time was 10 am. That was inconvenient and out of the ordinary for us as it is earlier than most other hotels. I hope the hotel can reconsider to have check-out at 11 am like other places."

"clean room, friendly staffs, would stay again"