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"The food especially the fish was not so good. I guess a $50 tip for the guy that showed us around the property was not enough because he wouldn't even look at us after that. Other than that the place is great we loved it except the water slide was closed and so was the bar I guess low season."

"Room was clean but slightly outdated. We got a lot of use from the hot springs, that was the highlight of our stay. Staff were friendly and did a great job explaining the layout of the resort and answering questions upon arrival. Easy access to La fortuna downtown area by car as well "

"Cleanliness was my only complaint"

"Breakfast was very good."

"Hot springs cross the street, it’s not walkable, but shuttle convenient. ShangriLa pretty cool."

"Beautiful place, hotsprings were very nice and relaxing. Excellent view of the volcano. "

"Room very clean, property is wonderful, very relaxing. Loved the view from our room. Staff is so friendly and helpful. "

"Amazing place. Seriously loved it. "

"Both restaurants had great food, bar selection and excellent service. The staff goes all out to make sure you haveeverything you need for an enjoyable meal."