ミラノの高級ホテル

"2回目の利用です。前もそうでしたが、フロントの対応が事務的です。"

"美味しく新鮮、サービスも良好。"

"The room itself was comfortable as it was a junior suite, but the twin beds were small. I killed two insects about 3mm long in the room. I don't know what kind they were... I slept with the lights on because I thought insects might come out if I turned them off. It was close to the station, which was very convenient for getting around early in the morning."

"さすが4つ星なので施設、アメニティ、部屋の広さ、どれを取っても最高でした。駅近なのでドゥオーモや観光地区にも繰り出しやすいです。"

"いつもスタッフの温かいお出迎えが素晴らしいです。"

"チェックインした部屋にはセキュリティーボックスがなく2時間後に設置はしたものの、それも壊れていた。 荷物を解いた後、結局は部屋を変えることになり、ようやく再び荷解きできたのが3時間後でした。 テレビをつけると画像が乱れて見ることもできず、3日連続で直してもらうように言いましたが、6泊したチェックアウトまで直してもらえませんでした。 オリンピックのためにミラノに行きました。 ホテルもそれを理由に値段を釣り上げていたのですが、せめて記載されたサービスは必要だったのではと思います。もう絶対に利用しませんし、他の人にもお勧めしません。"

"Although we had booked a room for three people, there was initially no extra bed and the amenities were not prepared for three guests. After we contacted the hotel through Expedia to explain the situation, the issue was handled immediately, and we are very grateful to the hotel manager for the prompt response. It was disappointing that the on-site staff did not resolve the issue promptly despite being informed three times. However, in the end, we were very satisfied with our stay. In particular, the breakfast was excellent—varied, high quality, and delicious. A senior male manager was especially kind and attentive, and his hospitality left a very positive impression on us. Although the hotel is relatively expensive, its location—just one minute from the Duomo—is outstanding, and the convenience of being in such a central area made our stay even more enjoyable."

"朝食のクロワッサンは美味しい。快適な客室。近隣にはmart。また利用したいです"