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"Clean room, TV didn’t work and several plugs in room were loose. Some places looked a bit rough as far as maintenance. Breakfast was good, coffee was terrible. "

"Staff was very friendly. Room was very large and perfect for a family of 5. The only major downside was we booked this hotel specifically because it mentioned an arcade and game room, which we thought would be perfect for our 3 kids. However, when we arrived, we were told there was no longer a game room and the hotel signs (and the online descriptions) hadn’t been changed yet. So, that was a disappointment. But overall it was a clean, affordable, decent place to stay on our cross-country road trip. "

"Whole room was So dirty!!! So loud noisy and smoking smell was from next room even though that is a nonsmoking room. "

"We always love staying at castaway Bay. A few disappointments this time. It seems they opened and closed a lot of the slides. We went to get ice cream on Saturday night and they were out of almost every topping. They said they were out of sprinkles but I saw a box there on the counter. I think they just didn't want to open the new box because it was the end of the evening. There's not a lot of other options so they should cater until the end of the day. "

"Everything is good about this hotel "

"Hard to get on WiFi. Hard to find switch for backlight behind head board. Pillows too soft. Hand soap dispenser empty. Coffee/tea station not visually inviting. Poor selection of tea, mainly just Lipton. Small, thin towels in bath. Shower head as high as a basketball hoop! Weird, uncomfortable Chaise lounge in room. Convenient back door to parking from elevators. Courteous, understanding staff. "

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"Not many breakfast options Comfy beds, nice staff and great location. "

"Easy access to mall. Only complaint - need better signage at the driveway entrance."