メキシコ シティの ゲストハウス

「I was billed twice for this stay. To 2 separate bank accounts. I contacted the property expecting a prompt refund of 1 of the 2 payments, but they disputed them, even after I sent clear photos of both charges in both banking apps. I've begun a dispute with one of the 2 banks, and it'll probably take a month to resolve the double charge. Expedia were unable to assist because this was a "pay at property" stay. Very unimpressed. Will not stay again.」

「Staff was super kind. Room was cute, clean, and cozy. There’s a lot of restaurants nearby and a close walk to Chapultepec.」

「Owner was great. He was helpful and honest. I did not think I had paid yet and he absolutely could have charged me again but did not. As a note though, he speaks predominantly Spanish so this may not be the place to stay if you don't. My only complaint is that the hot water was inconsistent and when it worked it took almost 10 minutes to heat up. There was also no AC, but that is typical for the region.」

「Very nice boutique hotel, great breakfast and kind staff.」

「I was a bit apprehensive, as on previous visits to Cdmx, we’d stayed at the FS & St. Regis. We found Casa Tenue had the feel of a boutique property. We very much enjoyed our stay & were well taken care by Jorge. He is personable & professional. Our room was lovely & felt unique. The amenities were more than fine for us - Rosetta baked goods in the AM & pre-dinner Mescal. The location is fabulous! Absolutely would come back in the future. 」

「The hotel is beautiful and quaint. Lovely staff.」

「From the moment we stepped into the hotel we were greeted by Isabella and Pauline who made us feel completely welcomed and part of the family. The wonderful energy they both had was so endearing and inspiring. They treated us like old friends, not just paying guests. My wife had written to them prior to the trip telling them it was a special trip to celebrate my 60th birthday and I had a freshly baked cake in our room. From the delicious healthy breakfasts to the beautifully designed rooms and...