マウン(MUB)周辺のホテル

「Friendly and professional staff. Close to airport. Our shower head needed repairs. Room 002」

「とても便利な場所でした」

「The property was clean, but substandard in most areas. The welcome on arrival was pretty much non existent and we were told our confirmed Expedia booking didnt exist. The room was very small and the shower more so. There was 1 towel for 2 of us, though another was delivered on request. The aircon, which was essential leaked water when switched on. We put down a towel to catch the drips, but by morning the curtains (which incidently couldn't be opened) were drenched as was the towel we placed...

「for a business trip not not recommended ,WiFi does not work once in the room . There was no communication with hotel .com we booked for 2 days only told they were fully booked the following day. however they promised to to sort it out and follow up.They gladly did and it was resolved. for that well done.we spent the second night there」

「Cute little place a bit outside of Maun. I got the best service, help and advice from Taboka in the staff. She arranged things I could never have come up with on my own. Thank you! 」

「WILL NOT HONOR YOUR RESERVATION. A member of my party arrived on the check in date with the confirmation from Hotels.com. The concierge informed them there was no record of the reservation and that the KESMO LODGE DOES NOT WORK WITH HOTELS.COM. Hotels.com worked with me to resolve the issue, but the Kesmo Lodge was completely absent and not part of the solution. 」

「スタッフの対応がとても丁寧でした。」

「Terrible hotel. They didn’t have our booking, were over booked and couldn’t accommodate us. They are now refusing to refund our money. Beware of this hotel!」

「A little disappointed with the Reception staff who weren’t very welcoming but it got better. WiFi connection was very hard to get in our room unless you connected near reception. New (double) bed needed as it was very springy and made sleeping very difficult. Good facilities with the pool which, sadly we couldn’t use due to time constraints.」

「Wonderful stay. I recommend each guest must be provided with the gate remote as there is a delay in opening the gate or there should be a gateman stationed at the gate」