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"The staff was very nice and helpful. I would stay there again."

"It's a very comfortable facility, although the hotel looks old. "

"The resort is surrounded by nature, very quiet and peaceful - perfect if that’s what you’re looking for. It can be a bit inconvenient without a car, but there’s a bus stop right in front of the hotel that runs at specific times and goes to the nearest train station, Shiojiri. The owner was very kind and even offered to pick me up and drop me off at the station, and he also took me to visit the old town, Narai-juku. The hotel itself is beautifully designed, with high-quality facilities and a...

"Loved the area"

"Great hotel for the price"

"Lovely hotel with excellent staff and service. "

"Pleasant and polite staff who is helpful."

"It was hard to appreciate the full experience as the staff did not have an English translation for key protocol or amenities (I realise it is noted when booking that staff don’t speak English ) But to move forward and guests to experience the full Onsen experience this would be an enhancement The room was spacious but suffered from condensation and could do with some more up to date Electrical points "

"Perfect location in Matsumoto"

"The hotel is a little bit old, but overall experience is satisfactory "