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「We were given room keys and when we went into the room, it hadn’t been cleaned. The beds were messed up and trash was still left on the dressers. We immediately went back out to the front desk and Katherine apologized and moved us to a different room. When we went in to that room, it appeared clean but the bathroom sink was full of dirty water. Katherine came in and fixed it immediately. The room itself looked like they did minimal paint and improvements to make it “look” updated. The bathroom...

「We stayed 3 nights. Room was very comfortable and clean . Staff very helpful and friendly. We didn’t try the free breakfast, dining area looked nice though. Looked like a popular bar/ restaurant adjacent to hotel, we didn’t get to check out this time.My kids loved the outdoor pool, they practically spent the whole day in the pool, it was great in the hot weather, it has nice long hours, from 9am to 9pm . We will definitely stay here again, on our next visit to Danbury.」

「This could be a nice quiet motel if they cleaned it up,having mouse traps and ant traps in the room along with no garbage can ,sheets for curtains and no drinking cups didn’t sit well. The bed had 2 flat pillows and had to drive out for coffee. The only nice thing was the bed was clean at least.」

「In the original room, we felt men’s cologne smell very strong, and asked to change the room. The reception accepts our request, and we felt comfotable to stay in the new room. There was no tissue paper box, and coffee machine was out of order. But it is totally fine for us!」

「木々に囲まれた環境と可愛らしい外観がとっても気に入りました。朝食を頂くロビーも居心地がよかったです。ただベッドが湿っぽく、バスルームも古びていてタオルも使い古されて黒ずんでいたのが残念でした。」

「清潔感があってとても良いホテルでした。満足しています。」

「フロントの方にお願い事をして際にフロントの方が笑顔を素早く対応して頂けた ことには大変好印象を受けました。 ホテルに宿泊する人にとって従業員の笑顔は大変重要と思います。」

「I expected the quality to be somewhat low, but what concerned me most was the lack of safety. When we arrived at the parking lot, there were three men smoking marijuana, and they even approached us offering food and trying to talk to us. I don’t understand why the hotel does not manage people gathering in the parking area and allows guests to be affected like this. It felt very unsafe, and I could not even leave the room. I was also worried that our car might be stolen, so I could not sleep...

「The location of hotel was convenient for the first time visitor of this region. Easy understandable access to destination is one of the good points of this hotel. Kind staff supported me during my staying. If I have oppotunity, I would like to stay here again.」

「We had a great one-night stay at Hotel Hi-Ho. The self check-in process was simple and convenient, and the room access instructions were clear and easy to follow. The room was clean, comfortable, and had everything we needed for a quick overnight stay. The hotel was clean, quiet, and a great value for the price. Everything went smoothly from check-in to check-out, and we’d definitely stay here again if we’re in the Fairfield area.」