ロウアー マンハッタンの城

「I’m a returning guest, and the front desk and café staff were very kind and welcoming. However, there were a few issues with the room. Even when the sheets became dirty, they were not always changed during the daily cleaning. There were also several occasions where items like glasses and bath mats were not replenished. As I was staying for an extended period, I would have appreciated having the room vacuumed more regularly. In addition, the water pressure in the shower was quite weak and the...

「I was only there for one night for the Knicks parade, but it was a fantastic stay. The room was clean and spacious. I had the superior room with the sofa bed and it came in handy. The staff was really really nice very accommodating especially with how hectic all the check-ins were. I would definitely stay there again」

「A fabulous place to stay! Great for a couple or solo traveler.. Very Clean, Friendly well informed staff! I took advantage of the laundry facility. Tap your card and use. Very quiet location.... Your in The West Village, very near Chelsea ,many restaurants and shopping... Thanks for a great stay!」

「チャイナタウンの一角。周辺は中華料理屋さんだらけ、中国人だらけって感じ。アジアの顔が多くてむしろ安心感あるくらい。ホテルとしては特に不満も特別なところもなし。特筆すべきことがあるとしたら、スタッフがフレンドリーで気持ちが良かった、ということかな。 あとは価格とのバランスがもう少し良ければ、って感じです。」

「Host was cheerful, professional & polite.」

「Hotel needs to be updated. Floor hallways was untidy with trash everywhere. Staff on the phone midday was rude and very dismissive. Late afternoon staff when checking in was more approachable and very professionally kind. So guess I’m 50/50 about this place.」

「チェックインなどアプリと連動しオートメーション化されており効率が良い。部屋の照明の１つが点灯しなかったが、ゲストサービスへ伝えて翌日解消された。スタッフは親切でフレンドリー。」