4/10 (不満)
Delilah Joy
家族旅行
2025 年 2 月 9 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
The appliances had too much power. When we were cooking, showering, or using anything with electricity, we got 2nd degree burns. Even at the lowest setting!! There was no first aid kit and the outlet covers were falling out. The heat/cold adjusters in the bathrooms are reversed and we ended up burning ourselves. One shower head didn’t work in the bathrooms, they didn’t provide blankets for the pull out couch, there was hair at the master bead before settling in it, no cleaning supplies, no soap, the provided conditioner wasn’t refilled and empty upon arrival, there was spilled oil in the bathroom. The fridge was dirty, no cover on the pool so with the wind all the bird poop and leaves would get in the pool and collects, the net to clean the pool had a hole in it, and the fridge was dirty. We had to ask for the WiFi password because they didn’t place any information to connect to it, and the WiFi was very weak. They lock the thermostat which we had to ask for the key to adjust the temperature. There weren’t enough towels for the people in my party, and there wasn’t any fire wood for the fireplace. Overall there just wasn’t any thought or consideration for the guest's experience.
Delilah Joy
2025 年 2 月に 5 泊滞在