レイ ハバード湖周辺のホテル

「I booked 2 rooms because my mom had to have surgery.. the hospital called the last minute and canceled the surgery. The hotel management would not agree to refund. Under the circumstances I would think they had a enough empathy & compassion not to charge us. That's over $300 that i can't get back..」

「1st room had ketchup on the walls crumbs on couch staff switch me rooms second room wasnt any better broken light fixtures smelly water bugs and spiders Property was filthy wanted to leave but couldn't talked to owner and got no solution just apologies」

「Room door was damaged」

「Clean hotel with all the basics. Great for price and location」

「Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none...

「Staff. Very nice」

「エアコンが古く、音が多少気になった」

「There a hidden charges when booking for a room. Not sure if Expedia is aware but beside the confirm amount for the room, they will ask for a refundable $100.00 deposit for “amenities “ . This charges should be disclosed upon booking and not during check in.」

「Very nice hotel. Rooms were clean and accommodating」

「We always stay here when visiting family in Rockwall. The rooms are great and very well laid out and breakfast is good」

「condition of the place terrible, dirty sheets and bad smell in room, blood in doors, and sheets with cigarette marks on sheets, and staff was terribly unkind, i had 2 rooms reserved and she gave me rooms separated in opposite side of the buildings, worst experience that I can remember.」

「エアコンと高速道路の音が若干うるさかったが、利便性を考えると仕方ない。リーズナブルで居心地の良いホテル」

「The staff was informative and very accommodating. For the area, the Inn of Rockwall, is an understated Holiday Inn.」

「All good very clean space」

「la había habitación q me dieron no era , el baño no tenía cortina , solo me bañé yo , xq chispoteaba el agua y la puerta del baño la quise cerrar y no se pudo , estaba quebrada , 1 poco sucio el piso , como engañan a la gente , se ven tan elegantes , y ya te cobran el dinero y ya q puede decir 1 nada , es 1 estafa , hotel corriente , tengo fotos y 1 video q grave . yo llegaba siempre a esos hoteles el 6 , era otra cosa , se me hacían tan elegantes , ahora hasta vive gente , entran y salen mucho...

「Great staff. Clean rooms.」

「The pictures are not as they appear when in person. The front desk staff could use some hospitality or general customer service guidance on how to welcome and greet guests. When going to the room, the strong smell of mold and mildew hit me, and it felt hard to breathe. There was staining on the carpet, sheets on the bed were different colors as if not washed, the AC/Heating unit had mold from lack of cleaning. There were broken and damages clearly visible from the front entrance, stairwell, and...

「Nice」