バッキンガム ホテル

「便利でよかったです」

「エアコンがうるさかった。」

「あ」

「Very nice property」

「Simple and comfortable hotel.」

「After a very long day we arrived just after 11:00pm to be told in a very curt manner to take a seat in the lobby as they were in a middle of a shift change and couldn’t help us right now. After 5 mins of waiting we went to the desk…luckily the rude lady we first spoke to was leaving and a gentleman checked us in. When we got to our room we found a clump of long black hairs in the bath and some food on the kitchen counter. At 4:00am the smoke detector in the bedroom started chirping every 20...

「I had booked a suite. When I checked in, they booked me in a room right next to the elevator. I went down and complained that I didn't want to be next to the elevator. They moved me to another room without telling me that it wasn't a suite. Apparently all of the suites are next to elevators (dumb, I know), but they should have been clearer about what my choices were. They said nothing and just down-graded the room I had already paid for. Not good.」

「家族で使用。 帰りに食品を買う為に、キッチン付きのホテルを選択しました。 受付、部屋、他設備は、文句ありません。 不満だった点 1. シャンプーが空(フロントで携帯用貰いました) 2. 翌日のハウスクリーンは、なし。 3. 朝飯　6:00 - 8:00 7:30 にいった時には、 　食べるのほぼなし コロナ最中だったので、仕方ないとは思いつつ 少し残念でした。」

「Clean and tidy. Staffs are kind and friendly.」

「Clean」

「綺麗でランドリーもあって最高でした」

「The rooms were clean and comfortable, and the front desk staff were friendly and welcoming. Unfortunately, a few issues took away from our stay. We booked specifically so my daughter could enjoy the pool for her birthday, but we were taken aback by a strong odor inside the pool area that smelled like a septic tank or public restroom. We were also woken at 7:30 a.m. when a housekeeper began cleaning the room directly across from ours. Her cart repeatedly banged into the door and walls, and she...